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All 112 Glasgow hotels »

Mercure Glasgow City Hotel

3.0 of 5
201 Ingram Street, Glasgow G1 1DQ, Scotland
Hotel amenities
Ranked #64 of 112 hotels in Glasgow
3.5 of 5 stars 26 Reviews
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26 reviews from our community

What travellers say about this hotel
  • Night stay(6)
  • Car park(5)
  • Reception staff(3)
  • First floor(3)
  • Air conditioning(3)
  • Very helpful(3)
Traveller rating
    8
    6
    4
    5
    3
Only show reviews for Family (2) | Couples (9) | Business (7)
Date Rating
Christopher K
Blackpool, England, United Kingdom
1 review
4 of 5 stars Reviewed 6 February 2012

Booked for one night as part of an internet special offer. Excellent location. Reception staff couldn't do enough to help. All in all a rather positive experience. Main issues as follows: Bathroom: Generally clean but in serious need of an update. Nice toiletries supplied. Shower in good working order and water pressure very good. Bedroom: Size more than appropriate for... More

Was this review helpful? Yes
Monica Docherty, Manager at Mercure Glasgow City Hotel, responded to this review
13 February 2012

Thank you so much for your continued support and review! We are always trying our utmost to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Best regards, Monica Docherty General Manager More

Gourmond77
Solihull, United Kingdom
Contributor
13 reviews
5 helpful votes
5 of 5 stars Reviewed 5 February 2012

This hotel is so well placed for a short stay in Glasgow - near both Queen St and Central stations - the Airport bus stops only a few yards away . Although the rooms are small they are spotless and the beds are comfortable .The staff are excellent and very helpful - nothing is too much trouble . More

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Monica Docherty, Manager at Mercure Glasgow City Hotel, responded to this review
13 February 2012

Thank you for your kind comments, I am pleased that you enjoyed your visit to Glasgow and I look forward to welcoming you back soon Best regards, Monica Docherty General Manager More

horseandbarge
glasgow
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Spent Sat night here (28 Jan) Staff were very pleasant and helpfull , room was more than adequate...dont know how or why so many neg. reviews ...hot in the room ....yes! but turn it down,it works ,as for noisy ..its the centre of Glasgow what the H... are you looking for....not the luxury of Dubai but not as noisy as... More

Was this review helpful? Yes
Monica Docherty, Manager at Mercure Glasgow City Hotel, responded to this review
13 February 2012

Thank you for your review, I am pleased that you enjoyed your stay and I do hope that you will return to Mercure Glasgow City again soon. Best regards Monica Docherty General Manager More

LCRAUS
Sydney, Australia
Senior Reviewer
8 reviews
3 helpful votes
2 of 5 stars Reviewed 26 January 2012

In my experience, booking a Mecure means securing a decent room to have a decent night's sleep. However, this Mecure is in desperate need of refurbishment. The room was tiny and struggled to actually fit the double bed in.The bed was the most uncomfortable thing I could possibly have imagined. The springs had broken on either side of the bed's... More

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Monica Docherty, Manager at Mercure Glasgow City Hotel, responded to this review
13 February 2012

Many thanks for your recent review on our hotel and that you found our staff friendly and the hotels location excellent. I apologise for the shortcomings you experienced with the houskeeping issues, I have passed your comments on to the Head Housekeeper who will ensure the team are retrained Due to the hotel being of older design, we do have... More

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Lawyer28
London, United Kingdom
Senior Contributor
24 reviews
12 helpful votes
2 of 5 stars Reviewed 19 January 2012

Small rooms, lots of street noise, no Wifi, poor breakfast Stayed at the Mecure Glagow City on business. Great location near George square and a few minutes walk to the shopping area. The receptionist was welcoming, friendly and helpful when I checked-in and the restaurant staff at breakfast were lovely. The receptionist when I checked out was the complete opposite.... More

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Monica Docherty, Manager at Mercure Glasgow City Hotel, responded to this review
13 February 2012

Thank you for your review. We would sincerely like to apologise that you did not feel the rooms matched your expectations. I would like to assure you that we have looked into the issues you have highlighted and taken action. I do hope that you would consider visiting us again when you are in Glasgow as I can assure you,... More

Ted S
Welwyn Garden City, United Kingdom
Senior Reviewer
8 reviews
4 helpful votes
2 of 5 stars Reviewed 10 January 2012

Mhari Bryce at reception was the saving grace, and to be fair the location is pretty amazing if you want to be in the city centre, but this is still a run down Ramada (which is what it was until rebadged) and it needs an uplift More

Was this review helpful? Yes
Monica Docherty, Manager at Mercure Glasgow City Hotel, responded to this review
13 February 2012

Thank you for your review. We are proud of our staff and service given and I am pleased to see they excelled again. I am sorry that you felt the room did not match your expectations however, I do hope you will consider to use our hotel again in the future and I look forward to welcoming you back. Kind... More

DeanC79
Sheffield
Contributor
12 reviews
4 helpful votes
2 of 5 stars Reviewed 4 January 2012

I stayed here for a night whilst on business and immediately realised I had made a mistake. When I had negotiated check in (which to be fair was handled quickly) I arrived at a very basic, tatty, depressing double room. The walls were scuffed and dirty and the bed linen was past its sell by date. The bathroom was generally... More

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digitalplumber
Northumberland
Senior Contributor
22 reviews
9 helpful votes
2 of 5 stars Reviewed 1 January 2012

Stayed here and the location is excellent but the rooms are like shoeboxes and slightly faded. Staff nice enough though More

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CQ2011
Paisley, United Kingdom
2 reviews
18 helpful votes
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

On the 29th of October this year my Husband and I were married at the Mercure Glasgow City, We had a fabulous experience from the word go. Kirsty and the team were fantastic with all the details big and small and nothing wwas ever too much bother :D The day ran smoothly without any hiccups and all our guests commented... More

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GrumpyMeg
Brisbane
Senior Contributor
24 reviews
13 helpful votes
1 of 5 stars Reviewed 28 December 2011

I cant help but wonder if the more positive reivews of this hotel have been written by staff or whether people are just prepared to accept mediocrity. The Glasgow Mercure is an appalling hotel and unworthy of the brand. The hotel is old, the rooms are tiny, noisy, hot and horrible, and te carpark resembles an abandoned building site. My... More

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Mercure Glasgow City Hotel Also Known As

  • Ramada Glasgow
  • Glasgow Ramada
Address: 201 Ingram Street, Glasgow G1 1DQ, Scotland

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Mercure Glasgow City Hotel
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