What a surprise the hotel reception staff were lovely and efficient despite it being a bank holiday and full - the room was spacious and very clean, dinner was great value and well presented and the bar was a joy - stools at the bar and a very attentive waiter what more could you ask for. All in all our... More

biggest complaint was the thin walls, heard every snore & cough of rooms around us! also woke up serval times convinced people were in the room- very noisy! all doors banged very loudly. room was shabby however bed was clean but pillows ever so thin, tv was just a joke, had about 3 channels that worked & hair dyer didn't... More

A weekend break in the city made most enjoyable by a good hotel. Our bedroom was clean, comfortable, warm & quiet with all the necessary facilities available. The food at dinner & breakfast was excellent with a wide & varied choice available. All staff were very helpful & friendly & made us most welcome throughout our stay. There was adequate... More

Swallow Hotel is a wonderful SURPRISE! Surprisingly cheap, surprisingly good value for money, surprisingly very high standard of cleanliness and exceptionally friendly. We stayed for 2 nights (we last stayed here 6yrs ago!) and the breakfast was great value and considering how busy it was, the food and service was exceptional. A five star stay in a fantastic good clean... More

Booked a 3 night shopping break with Bed Breakfast and Dinner included for £99 with a £10 shopping voucher back. The staff were brilliant, the food great and although some areas of the hotel are in need of update overall the hotel was more than acceptable. The room had been updated but the television was very poor and hardly worked.... More

I stayed at the Swallow recently. The public areas are bright but the room was gloomy. Paper coming off the walls. Towel (one set for 2 of us) that were so thin you could see through them. The radiators could not be adjusted so we ad to open the windo and suffer traffic noise. No Internet access and the leisure... More

Once again me and my mate stayed at the swallow for Rangers title party. We arrived at 12 on Friday and the lady on reception made us able to check in early, very very handy and helpful. Room was fine and good. Brekkers was good. All in all the swallow is a good hotel, the staff are great as is... More

My family & I stayed here for a week very friendly staff from receptionist waiters/waitress barman night porter & chambermaid, rooms ample for what we required. We were not always there for our evening meal, they always provided us with sandwiches which was greatly appreciated. Could do with being a bit updated & was disappointed that the swimming pool was... More

Friendly staff, good food, Room clean. It's not the Ritz, but then again I didn't pay Ritz prices. People who have negative comments about the Swallow would probably have the same comments about the Ritz.