I enjoyed my week's stay at this Hotel - August 2011, it was clean and comfortable and the staff were friendly and helpful. I stayed in Room 13 at the top of the house - the only downside was the 63 steps to reach it and yes, they did carry my luggage up for me - however, I'm in my... More

Me and my boyfriend were just staying for one night and we didn't arrive until 12am. The hotel is very clean, we were on the top floor and the view was great, the breakfast wasn't the best but what do you expect for the price?! Great range of things for breakfast though, cereals, fresh fruit etc. I thought the bed... More

Stayed here during summer 2011, had two lovely rooms at very top of house which were well furnished, roomy and spotlessly clean, as was the rest of the hotel. Very comfortable bed. Shower could do with a lot more water pressure. Staff helpful and friendly bar one very sullen breakfast waitress. Breakfast was a tad disappointing with rubbery scrambled egg... More

This hotel was a great disappointment. First impressions are very bad and it then gets worse. To get into the hotel involves side entrances to the terrace passing litter and broken glass strewn dirty areas - one being a gathering place for local druggies. Both involve a steep climb from the main road. There is no vehicle access to this... More

Just returned back from Glasgow after staying two nights in the Heritage. Room 23 was very clean on the second floor at the front looking out onto the main road. The stairs may be problem for fat, unfit or disabled people as they were very steep. The staff were pleasant and the hotel is in a nice area (Hillhead), with... More

Okay, so this is definitely not a luxury hotel, but for the cost I was more than satisfied. I requested a room at the back of the hotel based on previous reviews, and I had no problems with street noise. It's basic, but comfortable, safe, and very convenient for the West End and the University of Glasgow. (I am a... More

Staff have been great to us (all except one - but the others made up for her) the rooms are fresh and pretty and very modern. Breakfast has a lot of choices and selection, actually one of the better free hotel breakfasts Ive had and the location is great for the west end and its pretty easy to get in... More

We unfortunately checked in rather late and had to check out early as well, but what we saw of the place was quite lovely (front desk, breakfast facilities, ensuite, room, and lovely architecture & decor) and we're planning on coming back here next time we hit Glasgow. It's good value for money. More

i was surprised when i arrived at the hotel that it was short on parking spaces , the man on reception took my car keys parked my car near by and even paid for the parking whilst i got ready for a wedding i was attending, cant ask for better service than that, i felt that nothing was to much... More