This business was removed from the Scotland Tourists Board for it's ruthless business practices and numerous complaints, specifically for the safety of young women. They have a strict NO REFUND policy, no exceptions. Their staff is confrontational and apathetic to any need. Staff prefers cash up front and charges 10% for all business transactions. Once cash is in hand, expect... More

I'm a courier who travels nationwide and booked the Highlander B&B for a short overnight stay. I received a text message with all the B&B's details and info of my booking following my phone call which I thought was useful. I had booked a single room but upon my arrival I was upgraded to a double, was very clean, decent... More

Despite a great location and reasonable cleanliness, I wouldn't recommend this b&b.The rooms are badly designed with uncomfortable beds, see-through curtains and very average facilities. All of this would have been tolerable, if not coupled with the extremely unhelpful and unfriendly hostess. Any reasonable request is a problem for her and a smile is to much effort.

This B&B has an excellent location, walking distance to the main retail area of Inverness. Get directions in advance because it is not an easy place to find. We were required to pay well in advance, which is probably because the house is, well, as other reviewers have mentioned, poorly remodeled. Our room had a great view, was clean, but... More

Friendly & helpful Latvian lass who cooked a good breakfast. Room was a bit small but clean. Only one curtain so couldn't draw it open, shower room a bit tatty but wifi worked well. Would use again.

Cheap, clean and remarkably quiet B&B close to the town centre. Not too sure what people expect for such low prices (in comparison to other accommodations in Inverness), yeah breakfast is not great but did the job (filled up on toast, mushrooms and yogurt - all fine). Would use again just because of location and that fact we don't book... More

I don't usually write a negative review, I always try to see the positive things about hotels I visited. I've been in many bed and breakfast in my travel to Europe this summer understanding that a b&b is a remodeled home, most of the times the lady in charge is the owner she serves a wonderful breakfast and their rooms... More

upon arrival, an embittered woman whom which did not ever looked onto our eyes came, since the very beggining we seem to be disturbing even we were the guests and she the recepcionist. It seems the reservation was not properly done and this was our fault, but her attictude towards us was horrible. we really wanted to leave this place... More

A very basic B&B at 36 Ardconnel Street, (I think they own several properties in the street). It was clean and tidy; our double room was built into the loft and was very small and cramped. More for overnight working men and back packers. We were only offered continental breakfast. The one shocking thing was the bed was broken and... More