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All 21 Fort William hotels »

BEST WESTERN Imperial Hotel

3.0 of 5
Fraser Square, Fort William PH33 6DW, Scotland
Hotel amenities
Ranked #14 of 21 hotels in Fort William
3.5 of 5 stars 165 Reviews
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165 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(4)
  • Dining room(4)
  • Very good(3)
Traveller rating
    42
    46
    32
    21
    24
Only show reviews for Family (14) | Couples (78) | Business (14)
Date Rating
ScotchMist2012
Newcastle-upon-Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 30 January 2012

Nothing wrong with this hotel overall, it's the attention to detail that's missing. The staff are excellent and you feel that they genuinely want to please you. The hotel is in an excellent location, it looks great from outside and not bad inside either. What let this hotel down was the cleanliness. Generally it was spotless, my bathroom was gleaming... More

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Wee-Bear
Armagh
Senior Reviewer
7 reviews
5 helpful votes
1 of 5 stars Reviewed 26 January 2012

We stayed here for 1 night in August 2011, we had not pre-booked and unfortunately we drove past many other hotels and B&Bs before we stopped here for it's central location. We were asked to pay on arrival at the hotel for our room. £120 for my husband and I B&B plus a travel cot for our baby. We were... More

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terryholdenuk
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Senior Contributor
24 reviews
18 helpful votes
3 of 5 stars Reviewed 22 January 2012

stayed 3 nights in January 2012, given a 2nd floor room, but there are actually 5 flights(small) of stairs to climb as thier is no lift, the room was nice, good view of the Loch across the road, but you still have to look out over a flat foof and escape barriers.Breakfast, ok, very much a do it yourself affair,... More

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Becky L
Widnes, United Kingdom
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 16 January 2012

We booked here as a last minute decision with nowhere pre-booked in Fort William. For a great price of only £65.00 inc breakfast, it was great. Location was fantastic close to all amenities. Morrisons close by which is also really handy! Staff were very pleasent and happy to help in anyway. The hotel was very clean, the ensuite bathroom was... More

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TOjollygoodURS
Truro, United Kingdom
Contributor
13 reviews
8 helpful votes
4 of 5 stars Reviewed 21 December 2011

Stayed 1 night end of Sept. Great location overlooking Loch Linnhe some rooms. Food fine & staff great. Central location about 400 yards from railway station. Small-ish hotel. More

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BarbieBecx
Fort William, United Kingdom
1 review
5 of 5 stars Reviewed 20 December 2011

Attended works Christmas party night 17th December at the Imperial hotel. I must say that it was a pleasant surprise to see the effort that had been made to ensure that it was a superb night. Bubbly on arrival followed by a superb 3 course Christmas meal being a very fussy eater and not liking any of the deserts on... More

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petram357
Inverness, United Kingdom
1 review
4 of 5 stars Reviewed 3 December 2011

I found this hotel to be friendly, clean and genuine good value for money. It is conveniently placed within the town centre. The staff were very friendly and helpful. Have stayed several occasions now and will stay again. More

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MarliseNel
Dubai, United Arab Emirates
Reviewer
5 reviews
4 of 5 stars Reviewed 1 November 2011

We had a delightful stay at the Best Western as a 1-night stop-over during a tour of Scottish Highlands. Staff was courteous and pleasant. Bedroom was nice size and so was the bathroom. Pleasantly surprised by cosy, warm towels and the usual bathroom amenities + hair dryer. Nice view of Loch Linhe (though I requested a lake view in our... More

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Scarlett Main, Operations Manager at BEST WESTERN Imperial Hotel, responded to this review
8 November 2011

Hi there! Many thanks for taking the time to review our hotel. We are delighted that you had such a great time at the Imperial and also enjoyed the local area too! We really aim to make sure all our guests leave the hotel on a high and i am thrilled to see that we did just that. I would... More

beauxl2002
Gatwick, West Sussex
Senior Contributor
43 reviews
56 helpful votes
4 of 5 stars Reviewed 24 October 2011

Stayed here for a night in Fort William in mid october and found it excellent. The locaion is only one street down from the towns pedestrianised walkway, 2 minutes fom the station and less than a minute to the shaws of Loch Linnhe. The biggest surprise was how well appointed the room was. Large and with a quality feel. Also... More

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Scarlett Main, Operations Manager at BEST WESTERN Imperial Hotel, responded to this review
8 November 2011

Hi there! Many thanks for taking the time to review our hotel. I am thrilled to read your great comments on here about your recent stay with us. We always aim to make sure all our guests have a lovely stay and by posting on here we can see that we are doing just that. Many thanks again for your... More

jackie r
Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 22 October 2011

Our first time staying at the Imperial,The hotel had all that we needed.Regarding the room it was nice but never thought much of the view,but saying that we did nt go to admire the view from the room Location was central to all we wanted to do.Could have been more choice at breakfast but would definetly recomend and stay ther... More

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Scarlett Main, Operations Manager at BEST WESTERN Imperial Hotel, responded to this review
8 November 2011

Hi there! Many thanks for taking the time to review our hotel. We are always welcoming feedback from all our guests, good or bad as we can learn from what we are doing right and wrong. I will pass your comments with regards to the breakfast choice over to the relevant departments and hopefully when you return to stay with... More

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BEST WESTERN Imperial Hotel Also Known As

  • Best Western Fort William
  • Fort William Best Western
Address: Fraser Square, Fort William PH33 6DW, Scotland

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BEST WESTERN Imperial Hotel
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