Many thanks for taking trouble to share your positive experience whilst staying at Rosemount Hotel, Pitlochry. This is exactly the level of customer experience we set out each day to achieve. It is very uplifting when our guests express that we have succeeded. We think it's important to keep a happy ship for our staff and guests and your remarks... More

Hi there and many thanks for this great review, but OUCH! - Reception was refurbished ten months ago at huge expense and with enormous effort. Not to your taste, I take it? Have to admit we pushed the boundaries towards "slightly quirky" and thus there was a risk that not EVERYBODY would like it. I'm sorry to see you are... More

Many thanks for your review. It's actually in line with our aims that we feel like a B&B. We wish there was a hotel category that sat between B&B/Guest House and full blown, impersonal corporate letting-machine. Small, friendly, committed to each guest individually, full of character and with a personal atmosphere offering a higher level of facility than a guest... More

Hello and many thanks for this lovely account.of your stay. It kind of encapsulates everything we are working hard to do and its great when we get to match our intentions with our guests requirements. We hope to see you again very soon. More

Hi there and many thanks for your review. Sometimes we have to sit hard on our own perceptions of what we offer and listen very carefully to our customers. I LOVE that room that you were in, but you didn't like it . . . and that is important for me to take on board. I'm choked that you didn't... More

Hello and thank you for your review. May I firstly apologise for the fact that you were apparently quoted a premium lager price for Tennants. The latter were only stocked in response to a specific request from another guest and not normally part of our usual stock. It should have been £1 cheaper, but the fact seems not to have... More

Hello and thank you for taking time to send in this account of your experience. We are very pleased that you enjoyed your stay, because that is what we work for every minute of every day. We love this place and want all of our guests to see and experience the things that make it very special.It's the perfect antidote... More

Hello and many thanks for the nice write-up. I'm glad you felt comfortable in one of our Economy rooms. They are next in line for a fairly major refurb, but meantime it is our intention that visitors gain the benefit of their knock-down price to help boost those hard-earned savings. It's great having dog-lovers and their wee pals to stay.... More

Many thanks for taking trouble to share your experience whilst staying with us. We find all genuine feedback invaluable and only hope that the sincere hard work of our staff meets its aim for each guest on every occasion. We are delighted that you enjoyed the comfort of the bed - we rank this as of utmost priority and invest... More