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All 9 Ennis hotels »

West County Hotel

3.0 of 5
Clare Road, Ennis, Ireland
Hotel amenities
Ranked #6 of 9 hotels in Ennis
3.0 of 5 stars 43 Reviews
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43 reviews from our community

What travellers say about this hotel
  • Large family room(8)
  • Friendly and helpful(7)
  • Very good(6)
  • Swimming pool(6)
  • Double beds(6)
  • Kid Club(5)
  • Very friendly(4)
  • Great time(3)
  • Next morning(3)
Traveller rating
    4
    16
    6
    11
    6
Only show reviews for Family (19) | Couples (10) | Business (2)
Date Rating
meg d
Galway, Ireland
Contributor
12 reviews
1 of 5 stars Reviewed 5 February 2012

I always say that I'll write a hotel review after a stay but I never seem to get around to it, however my boyfriend and I were so diasappointed with this hotel I just had to warn other people about it!! Where do I begin! We were greeted with a lovely foyer (don't be fooled). We were booked in for... More

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Renae Downes, General Manager at West County Hotel, responded to this review
7 February 2012

Dear Guest, Thank you for providing us with detailed feedback of your recent visit to the West County Hotel and please accept our apologies to you both for the obvious disappointment with your stay. We are disappointed that you encountered a number of deficiencies during your stay and also regret that we did not have the opportunity to rectify any... More

tripsurvivor2012
1 review
1 helpful vote
2 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We booked in for a couple of nights after seeing the hotel online, let's just say the pictures certainly didn't match the reality! Staff were indeed nice and friendly but the hotel itself overall just looks old, outdated and in a generally poor condition overall. Our room firstly smelled extremely musty or else someone had been smoking in it. The... More

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Renae Downes, General Manager at West County Hotel, responded to this review
7 February 2012

Dear Guest, Thank you for taking the time and effort to provide us with your valuable feedback concerning your recent stay with us. Firstly please accept my sincere apologies to you and your partner for the poor accommodations which you experienced. We are obviously disappointed, as we believe that we have made considerable improvements to many of our procedures to... More

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Jane M
Limerick
Senior Reviewer
9 reviews
10 helpful votes
1 of 5 stars Reviewed 11 January 2012
5
people found this review helpful

Children running up and down corridor playing loudly til early hours of the night. I had put the "do not disturb" sign on the outside of the door however a member of staff opened the bedroom door, threw the sign into the bedroom and declared "check out is in 30 mins". Have never experienced anything like this before in a... More

Was this review helpful? Yes
Renae Downes, General Manager at West County Hotel, responded to this review
7 February 2012

Dear Guest, Thank you for taking the time and effort to provide us with your valuable feedback concerning your recent stay with us. Please accept our apologies for the inconvenience and disturbance caused to you as a result of noise on the corridors. During school holiday periods particularly, we may have children staying with their families in the hotel and... More

Burnsie_85
Gorey, Ireland
Reviewer
5 reviews
8 helpful votes
4 of 5 stars Reviewed 11 January 2012

Stayed for a weekend with friends in October. Got the room for dirt cheap so wasn't expecting much but was very pleasantly surprised. Room was a good size, beds were so comfy and bathroom was bright and clean. One light in the room was flickering when we arrived but one of the staff immediately fixed it and was so friendly... More

Was this review helpful? Yes
Renae Downes, General Manager at West County Hotel, responded to this review
7 February 2012

Dear Guest, Thank you for providing us with feedback on your recent stay at the hotel. It is always gratifying to receive such positive comments and I assure you that I will share them with all concerned at the hotel. We are delighted that you enjoyed your stay with us and that you found our personnel to be so accommodating.... More

LaoisA
Laois
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed 8 January 2012
3
people found this review helpful

Stayed in the West County Hotel on the 27th December to see a gig - The Saw Doctors.Intially the hotel was fine, i didnt expect to much luxury as it is a three star hotel. We checked in, went to our room which was basic but again it was fine (could do with a lick of paint though). Tv reception... More

Was this review helpful? Yes
Renae Downes, General Manager at West County Hotel, responded to this review
7 February 2012

Dear Guest, Thank you for taking the time and effort to provide us with your valuable feedback concerning your recent stay with us. Firstly please accept my sincere apologies to you that your complaint was dealt with as promised. With regard to your feedback, we are very disappointed to learn of the difficulties you encountered as a guest at the... More

Detroit_Pat
Detroit, Michigan
2 reviews
2 helpful votes
3 of 5 stars Reviewed 5 January 2012

The location (20-30 min from airport) is the main attraction. Place is your standard Irish hotel, rooms clean, friendly staff and decent restaurant/pub.Short stroll to Ennis city center.... More

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jennifer09_11
Dublin, Ireland
2 reviews
4 of 5 stars Reviewed 5 January 2012

Great Weekend celebrating New Years Eve , live music singing and dancing New Years Eve. Plenty for kids swim pool ,games room,Gym. Food first class. Local visits to Cliffs Of Moher ,Allwee Caves. All in all graet way to ring in the new year with friends. More

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JFandFamily
Montreal, Canada
Senior Contributor
22 reviews
7 helpful votes
3 of 5 stars Reviewed 31 December 2011

Stayed there for a few days while visiting county Clare. It's clean, but would need to be re-vamped. It's very practical because you are only 30 minutes away from The Cliffs of Moher, the beaches, and 5 minutes walk from downtown Ennis, where you will find great restaurants, pubs and a small cinema. If you are looking for decent accomodation... More

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BanjoMeath
Meath
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 22 November 2011
2
people found this review helpful

Had to arrange a visit to Ennis recently at short notice. As there was a music festival that weekend, our accommodation options were very limited as everywhere was fully booked, but luckily the West County were able to squeeze us ine. Overall, I was very pleased with our stay. The lobby and reception area is pleasant, and the bar is... More

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jeffersonhouse
Dublin, Ireland
1 review
3 helpful votes
4 of 5 stars Reviewed 1 November 2011
3
people found this review helpful

I stayed here with my family for the October Bank Holiday weekend. We had no complaints - the hotel is ver family friendly. It has a kids club that my 5 year old loved. They had activities from 10 each morning. There was a disco and games for the kids at 730 each evening and we also have a 1... More

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West County Hotel Also Known As

  • Best Western Ennis
Address: Clare Road, Ennis, Ireland

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West County Hotel
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