My wife and I stayed here for one night as part of a coach tour and, even though it was one of the more expensive tours, we did not have high expectation of our accommodation. Even so this was a disappointing experience. Firstly Galway itself is grand, with great pubs, town square, beautiful scenery and of course the bay. The... more

Arrived on time check in staff were Ok. The booking had been cocked up. There was one room with a double and two singles, instead of the double and single we had booked. Luckily there was another room available. Hotel was full of coach parties on the Friday and Saturday morning , so the breakfast room was full. One morning... more

Stayed for 3 nights. At 1st breakfast, I tried to get milk out of the milk machine for my cereal, but it would only dribble out, even though the container had plenty of milk. I pointed this out to the staff who brought a jug of milk to my table. On the second day the same thing happened. On the... more

Its a dump tiny room had twin beds and were so small we could not get a good night sleep. The bathroom was small and dirty toilet would need a good dose of disinfectant, we were there for Christmas party the package was to include drinks reception which did not materialize. Breakfast was mediocre and had to pay 30 euros... more

Stayed here on a Saturday night, and to be honest for the price I paid, which was very little, we wernt expecting very much... But we were wrong.. it was perfect.. We stayed in room 105 on the ground floor, room overlooking the sea.. We had asked for a double room, and we got a room with a double and... more

An otherwise anodyne large hotel was saved by the very friendly and helpful Irish reception staff. The room was absolutely enormous. The views of the car park were . . . wet, but that's not the hotel's fault. Nice pool very quiet in the early morning. Worth the money if you like a huge room but we moved next night... more

We spent one night in this hotel during our coach tour of Ireland. Lobby area was nice and we used the Internet service there with no problems. However, the rooms were the smallest of any hotel that we stayed in our 2 week tour of Ireland! Very tiny bathroom also. The rooms were very dated and I was glad we... more

Another hotel on our coach tour of Ireland and perhaps we always get the dreadful rooms. Beautiful Galway bay at the front and our view was of the car park and service entrance! As usual no air-conditioning and the smallest bathroom I have ever seen in any hotel in the world! You could sit in the toilet and wash your... more

galway is such a nice place to stay check out the pubs the dining and the fun, i stayed in this hotel 15 years ago and i have to say that it looks ass if it has not been done up since then. the room was shabby the bath was old and stained as was the carpets. only ever stay... more