I've stayed at this hotel quite a few times but some of the rooms are beginning to show signs of wear & tear. I stayed on a very warm day & the AC in the room did not work very well. The staff were friendly as always.

This is an average hotel, in a good location. Staff were friendly. However, the bed had an awful dip in the matress. The air conditioning was too loud to leave on. It was too noisy outside to leave the window open - (its on a main roundabout in galway, tour buses stopping outside the window), and the room that we... More

Nice hotel, shopping all around and very near Galway city center. Pricey for what it is really, breakfast extra and it shouldn't be although it was the best part. No wireless wifi in the room. I did not get to the pool or spa. By the way, what is this 30 minute massage et al for euro 40. That is... More

We just stayed for 2 nights at this hotel. Overall it was a very nice stay. We booked an executive room which was very spacious. We were on the first floor (room no 124), our view was terrible, looking straight out onto a roof. By the looks of the floor layout of the hotel, I think that all executive rooms... More

Having stayed there for six nights I certainly got a feel for the hotel and the city itself -- both of which were absolutely charming. The hotel staff provided excellent service and there always someone with a smile and "good morning" to greet you. visited the bar area several times during my visit and there, too, the staff were quite... More

Stayed here for one night in may. Lovely modern hotel, good service, good breakfast, only gripe was a little pricey, but your prob not gonna get much better unless you go lower standard for the money.

Stayed here for 3 nights, got a great mid-week deal and was not disappointed. The hotel was easy to find. Don't be put off when you see it is near the road, ask for a room at the back and you will sleep soundly. Great location to stroll into the city centre, although a taxi doesn't cost much to get... More

We just spent a week in Galway and stayed at the Pillo. We got the room for a very good price and the staff was very friendly and helpful. Our room was not ready upon arrival so we enjoyed a few drinks in the bar. The hotel bar is very nice, every bartender we had was very friendly and the... More

This hotel is about a 15 minute walk to centre of Galway, if that's an issue perhaps you should consider somewhere closer (or take a taxi) Having said that, it wasn't for us. We requested a quiet room and got a lovely big double room which was very quiet away from street noise. Better than expected standard of room. Large,... More