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Holiday Inn Peterborough West

4.0 of 5
Thorpe Wood, Peterborough PE3 6SG, England (Formerly Peterborough Moat House)
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Holiday Inn Peterborough West
Ranked #9 of 29 hotels in Peterborough
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177 reviews from our community

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Traveller rating
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    84
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Date Rating
York, United Kingdom
1 review
1 of 5 stars Reviewed 18 May 2013 NEW

When we arrived with 2 large suitcases we couldn't even get through the main entrance doors as a wedding were having their photos taken right outside them and I mean right outside. We had to stand and wait until they had finished before we could go in and then we practically ran over the brides train. I am all for... More

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Bridgend, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 May 2013

I've been spending four nights a week on average in hotels for the last 12 years and although I don't often write reviews I felt compelled to do so after my recent stay at the Holiday Inn, Peterborough. The number one plus at this hotel is the superb level of service from every single person there. A special mention should... More

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QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
14 May 2013

Dear Jason, Thank you for taking the time to write such a lovely review. I am overjoyed to read how much you enjoyed your stays with us and continue to find everything to your liking. I will be sure to pass your kind words onto our team members as they work exceptionally hard to ensure our guests enjoy their time... More

Peterbrough
1 review
3 of 5 stars Reviewed 2 May 2013

Great location with plenty of parking. Fast checkin by friendly helpful front desk staff (during day) Food was average but on occasions took a long time to be served. The staff serving food and drinks were exceptional and a credit to to the hotel. Guest room was dated and in need of a refresh and staff ignored the 'do not... More

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QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
14 May 2013

Dear guest, Thank you for taking the time to review your stay with us. I am very pleased to read that you found our team members to be efficient when checking in and when serving you. I have made comments concerning the wait in the restaurant, the ‘do not disturb sign’ and I am pleased to inform you our air... More

Greenford, Middx, England
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 26 April 2013

Found as a great deal on hotels.com website. Only stayed the one night, but from start to finish, the experience was first class. Sat Nav/GPS took me right to the door and parking was free and easy (always a bonus to get free parking). Check in was a breeze and the room was clean and spacious. Opted for dinner in... More

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QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
7 May 2013

Dear guest, Thank you for leaving feedback on your stay. I am very pleased to read that you found everything to your liking and found the service you received to be first class. I look forward to welcoming you back to the hotel soon. Kind regards, Robert Ford General Manager More

Belfast, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

In short - Much better than I was expecting - It has a good bar with bar meals and a great restaurant. all staff were fantastic. Room was good and comfy bed. it has a gym, pool sauna etc and excellent business facilities. I ate from the bar menu but the food was very good and all fresh. I enjoyed... More

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QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
7 May 2013

Dear guest, Thank you for taking the time to review your time with us. I am very pleased to read that you found your meals to be of a high quality and that you enjoyed your stay. I hope to welcome you back to the hotel soon. Kind regards, Robert Ford General Manager More

Plymouth, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 24 April 2013

This Holiday Inn is blessed with friendly efficient staff and above average facilities. The whole place has a clean, spacious feel whilst not being entirely modern. A complimentary upgrade was available due to my platinum elite status which made a pleasant change; many promise but don't fulfill. I had both dinner and breakfast at the hotel and both were above... More

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QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
7 May 2013

Dear guest, Thank you for taking the time to review your stay. I am very pleased to read that you enjoyed your time with us and your upgrade. I’m glad you found your meals to be of a high quality and I look forward to welcoming you back in the future. Kind regards, Robert Ford General Manager More

Belper, United Kingdom
Top Contributor
61 reviews 61 reviews
39 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 19 April 2013

An enjoyable stay at this holiday inn. Super friendly and efficient reception staff, my club points already and a call after 5 mins in the room to see if everything was ok. A very nice quiet nights sleep. The breakfast in the morning was again above average with pleasant staff. I can't give the hotel 5 star until that begin... More

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See 2 more reviews by Bangkokram for Peterborough
QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
7 May 2013

Dear guest, Thank you for taking the time to review your time with us. I am very pleased to read that you enjoyed everything throughout your stay and found your breakfast to be above average and our team members above average. I hope to welcome you back to the hotel soon. Kind regards, Robert Ford General Manager More

Doncaster, United Kingdom
2 reviews
5 of 5 stars Reviewed 10 April 2013

Stayed here for a Birthday Weekend over Easter. Thoroughly enjoyed our stay. The room was spacious, well heated and clean as was the rest of the hotel. Ate in the Restaurant on the Saturday, the food was very good and reasonably priced. Plenty of choice at Breakfast and a comfortable Bar.All the staff were helpful and pleasant from arrival to... More

Was this review helpful? Yes
QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
7 May 2013

Dear guest, Thank you for taking the time to review your time with us. I am very pleased to read that you enjoyed your time with us and found everything to your liking including your meals. I’m very happy to read that our team members impressed you and I hope to welcome you back soon. Kind regards, Robert Ford General... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 April 2013 via mobile

Stayed here over night in March. Was just what we needed, somewhere warm and dry. Very comfortable bed in a warm room, very nice. Had dinner there, tasty food and at a great price. Would recommend staying here if in te area

Was this review helpful? Yes
QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
10 April 2013

Dear guest, Thank you for taking the time to review our hotel. I’m very pleased to read that we were just what you needed and found that everything we offered was delivered to a high standard. I hope to welcome you back soon and thank you for recommending us. Kind regards, Robert Ford General Manager More

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 March 2013

The Shelley Collectors' Society booked this hotel for our annual meeting so that members could attend the Peterborough Antiques Fair at the same time. It was unfortunate that the meeting coincided with the coldest March for a very long time. Sadly the bedrooms were not warm enough. We also had a group of young rowers staying at the hotel and... More

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See 2 more reviews by Sohrab E for Peterborough
QMHManager, General Manager at Holiday Inn Peterborough West, responded to this review
4 April 2013

Dear guest, Thank you for taking the time to write a review of our hotel. I’m very pleased to read that you enjoyed your stay and found your meals to be to your liking. I’m sorry to read that there did not seem to be enough for some of the other guests at the buffet. I would also like to... More

 
 
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Additional Information about Holiday Inn Peterborough West

Also Known As:
Holiday Inn Peterborough West Hotel
Holiday Inn Peterborough West Hotel Peterborough
Holiday Inn Peterborough
Peterborough Holiday Inn
Address: Thorpe Wood, Peterborough PE3 6SG, England (Formerly Peterborough Moat House)
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Peterborough
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Peterborough
#4 Business Hotels in Peterborough
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Holiday Inn Hotel Peterborough is situated just 2.5miles from the City Centre and the East Coast mainline train station, 5 minutes drive from the A1M and opposite a challenging 18 hole golf course. The Holiday Inn Peterborough West is easily accessible and ideal for both the business and leisure traveller. Our recent refurbishment means huge investment and fantastic new facilities throughout the hotel including air-conditioning wireless internet access and refurbished bedrooms and bathrooms. With 17 modern, air conditioned meeting rooms, fantastic conference and banqueting facilities, Holiday Inn Peterborough West provides outstanding facilities accommodating up to 400 delegates. A visit to our Club Moativation health and fitness club will help to ensure your feeling at your very best throughout the day with a range of excellent facilities including an indoor heated swimming pool, steam room, sauna, jacuzzi, dance studio, fully equipped gymnasium and beauty salon.Another great place to unwind is our restaurant and bar. Friendly & informal, the perfect venue to relax with friends or colleagues. Our restaurant offers an extensive range of dishes to suit all tastes whilst the bar offers light snacks and drinks throughout the day. In compliance with English Law smoking is only permitted in designated smoking areas at this hotel. ... more   less 
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Holiday Inn Peterborough West
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