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Grants Hotel

3.0 of 5
3 - 13 Swan Rd, Harrogate HG1 2SS, England
Hotel amenities
Grants Hotel
Ranked #18 of 29 hotels in Harrogate
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146 reviews from our community

Traveller rating
    42
    48
    25
    21
    10
See reviews for
Families
6
 
Couples
79
 
Solo
7
 
Business
22
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Lichfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

The hotel is situated in a quiet side street within a couple of minutes walk of the town centre. On arrival me and my dog [yes, this hotel is very dog friendly] were greeted by a courteous and very helpful lady at reception - the ground floor sported a pleasant small bar with an adjoining dining area - in the... More

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Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

I stayed here on business, my colleagues second room was ok (things didn't work in the first option), but mine was pretty dire. When we stayed I think the hotel was in the process of decorating some rooms so maybe it's better now. It was functional but had a cheap feel, and the massive dead spider trapped between the bathroom... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Spent two nights in this hotel whilst attending a conference at the Harrogate Conference Centre. The hotel only provides B&B but the staff and service are excellent. Try and avoid room 42 which is underneath the reception area and suffers from squeaky board syndrome. The management have promised to cure this problem.

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
9 May 2013

Thank you for your lovely comments following your recent stay with us. We are sorting out a solution for the squeaky floorboards and aim for this to be resolved asap. Hope to see you again soon. More

Rugby, England, United Kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

Stayed here on a Friday night whilst working on a conference in a nearby hotel. The room was average BUT perfectly clean and presentable and comfortable. Excellent value for business if you just need the basics as a good nights sleep and a good breakfast. Staff were very helpful and the breakfast was very good. Would recommend this hotel, and... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
9 May 2013

Thank you for your kind comments which I have passed on to the team. We look forward to seeing you again soon. More

Chesham, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

A two night stay in Harrogate for a celebratory weekend. Arrived late on the Friday evening for check in - staff very welcoming and nothing was any trouble. Room was extremely comfortable and en suite shower was superb! Breakfast was fantastic - recommend the scrambled egg with smoked salmon! My husband enjoyed the full English and the smoked haddock. The... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
9 May 2013

Thank you for your lovely comments, we are glad you enjoyed the breakfast and hope to see you again soon. More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013 via mobile

Stayed two nights on a business trip, nicely decorated comfy room with everything I needed. Dated bathroom but clean, shower faulty at first but then fixed as soon as I mentioned it. Excellent location for the exhibition centre and very helpful, polite and friendly staff. Excellent value for money and would definitely stay at again.

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See 2 more reviews by Whittlehome for Harrogate
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
23 April 2013

Thank you for your lovely comments, which I have passed on to the team as they do strive to exceed customer expectations and they are delighted. We look forward to seeing you again soon! From the lady who got your shower fixed. More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 April 2013

I stayed with my fiancee Friday to Sunday. Firstly the welcome at reception could not be described as friendly which was disappointing. We went upstairs to our room which we found was cold. The main cause was a door in the corner of the room which was an emergency exit (no sign to say this!). There was an electric heater... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
12 April 2013

Thank you for taking the time to comment on your stay. May I express my sincere apologies that your stay at the hotel was disappointing. I will be discussing your comments with the whole team to ensure that this issues do not arise. The room that you stayed in on a mid floor and as the hotel is converted town... More

Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 March 2013

We only stayed one night but we were impressed by the warm and friendly reception.We were upgraded to a superior room and it was very comfortable and clean.Whilst not serving food in the evening there was plenty of choice in the immediate area and the sister hotel in Knaresborough is not too far away.The breakfast was excellent and very nicely... More

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GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

We are delighted that you enjoyed your short stay with us and found the location ideal for seeing the sites of Harrogate. We hope that you come back again, and maybe stay longer. See you soon. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 March 2013 via mobile

Upon arrival very impressed with outside space and then into reception ! Very impressive too . bar area and sitting area also very nice and modern . Unfortunately the room wasn't as impressive as downstairs . Although very clean and tidy a little dated and requires some modernisation . A bit like turning clocks back to the 1970s . But... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

Thank you for your lovely comments, we are delighted that you enjoyed your stayand your comments have been past on to the team. We look forward to welcoming you again. More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 February 2013

We arrived before check-in time but were given our room early. We booked a superior double room and it was pretty spacious. The bed was very comfortable and the room was spotless. Parking looked tricky however after reading other reviewers comments on here, I went into the hotel and was given a permit for the rest of the day and... More

Was this review helpful? Yes
GM-Grants-Hotel, Guest Relations Manager at Grants Hotel, responded to this review
11 March 2013

We delighted you enjoyed your stay and we hope to see you again in the near future. More

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Additional Information about Grants Hotel

Also Known As:
Grants Hotel Harrogate
Address: 3 - 13 Swan Rd, Harrogate HG1 2SS, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Room Service Wheelchair access
Hotel Style:
#10 Romantic Hotels in Harrogate
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Grants Hotel is a lovely little hotel situated on a quiet leafy road right in the centre of the beautiful spa town of Harrogate. With great care and attention to detail we strive to create a home-away-from-home for each of our guests. With FREE WiFi you can also bring your office with you and keep connected while you put your feet up. Here at Grants we are delighted to look after your every need while staying with us. Nothing is ever too much trouble. Enjoy your stay. ... more   less 
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Grants Hotel
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