Stayed here for one night. Our room named "Agatha" was large and airy. Very old school but fine. We had mentioned a celebration and the hotel kindly provided a card and a chocolates. That's the positives. Once out of our room the hotel was grim. Freshly papered and painted 'over the cracks'. Breakfast was freshly cooked but the waitresses are... More

We stayed here a couple of weeks ago, We were attracted by the murder mystery evening they had on offer and duly booked a suite [£250 per night + murder mystery charge ] First immpression was not too good, The impressive front entrance revolving door has a brass 'kick' plated on each section. They were covered in dry brasso and... More

Read review after we booked this hotel but my husband thought as it was £95 a night four star hotel it would be good wrong. Room away at the back of the hotel room number 257 one wee window in the corner of the room looking onto roof tops. Very dark room with very poor lighting not £95 pound worth.... More

We stayed at this hotel many years ago , when it was a first rate hotel. However a recent stay was disappointing to say the least. The building is in decline and needs money investing in much needed renovations , worn carpets, cracked paint work, dusty rooms. The food at breakfast was poor , and portions small. ( it appears... More

Great suite. Good breakfast. Good service. £90 b&b little pricey but not bad for exec. Suite.I would recommend for anyone who wants good loation near centre of town. This is the second time I have stayed at the swan and I do think it is one of the bedt in the town.

Went to the hotel with some trepidation after reading some less than complimentary reviews but can honestly say we loved our stay here. We stayed in room 253/4 which is called 'Agatha' and were very pleased with the size of the room and bathroom. The bed was a super kingsize and very comfortable. Was pleasantly surprised by the complimentary bath... More

It is sad to see such a renowned establishment being managed so poorly - providing substandard accommodation, poor service and only average catering. One has the impression that this place is in need of urgent management review. They are already selling off a large part of the land at the back of the hotel, perhaps this will raise the capital... More

We have just come back from spending a night at the Old Swan Hotel and could not fault it, the staff were more than helpful,the bedroom was clean and so was the bathroom, the chocs on the bed was a nice touch.We had a meal at night which was frist class, as was the breakfast the next morning,the dining room... More

4 of us stayed for a " murder mystery " night plus a further nights stay to enjoy Harrogate. The hotel is in a good position not far from the town centre, so close enough to easily walk to centre but quiet enough to escape too much evening noise. The public rooms are a good size and in not bad... More