we were offered the best room in the hotel and were very happy with it. the room overlooked the park and the only downside was traffic noise after 7am. otherwise a very quiet night. More

A group of 6 booked 3 rooms at this hotel and non of the rooms were to a good standard. Our room had broken lights, light fittings hanging off the wall and horrid damp marks all over the walls. Also the room was so cold some clothing that was left out over night felt damp in the morning. I had... More

Unfortunately my Mum booked this room for a one night Xmas shopping trip without reading Trip Advisor. I then read the reviews and the hotel is every bit as awful as everyone says it is here. Luckily I demanded a refund and we were given one and went to stay elsewhere. The receptionist was friendly and helpful but made a... More

Don't be fooled by the photos on their website - the truth is the direct opposite. It has the look and feel of a hotel where rooms are booked by the hour! My daughter and had booked into this hotel for one night but didn't stay. The room we were initially shown was generally dirty looking with stained carpet.The "chandelier"... More

Why oh why did I not look on here first! The hotel was really unpleasant. On first impression of the room we thought 'well, it's only one night' then we spotted the windown being held open by a piece of wood (which dropped on the tip of my finger, now bruised). The bed was coved in suade cusions and a... More

The hotel needs a Makeover downstairs. The room I stayed in was nice and clean. But the corridors needed painting. Paint peeling of doors. Worn out curtains that need changing. The staff are not friendly. I would never stay there again More

We stayed here as we were attending a party, check in was easy, the room and en-suite were clean and the bed was really comfy, there was tea, coffee, milk and biscuits, hair dryer, trouserpress and alarm clock, we decided to stay another night and this was fine but we had to move rooms, which wasn`t a problem, the new... More

Reading the reviews before booking I thought it would be ok. We even booked a suite because it said there was a balcony. (railings that you could stand on)The young lady at check in was very nice. However walking up to our room 103 we were greated by paint peeling off the door, once inside it was the strangest room... More

Excellent small hotel really close to harrogate town centre. Clean, tidy and excellent price. More