We stayed in this hotel back in March 2013. After the positive reviews I thought this hotel would be amazing however I was wrong. This hotel is OK but needs renovating. It is very worn and I wouldnt say it was a 4 star hotel. Everything is worn, locks on the doors, the bathroom, etc. Reminded me of a nursing... More

Our family of 4 (2 adults + 2 kids) had an occasion to make use of this hotel recently. The main reason for picking it was that it had a pool that looked like it was kid friendly. We arrived on the Friday night, decided not to eat at the restaurant so stopped for take out and ate in the... More

The executive room was super, very large with fridge & complimentary soft drinks as well as hospitality tray. King size bed great bathroom with separate shower all very clean & cared for. The food last night was very good. The rooms are slightly tired and outdated but are still good. Overall a nice hotel. As others have said, the smell... More

I loved this hotel from the moment I entered reception. It has a lovely Art Deco feel to it, a round reception and bar area with a glass lift going up one edge of it. It just feels nice as it has lots of curves rather than long straight corridors. The pool area whilst small is again charming with a... More

We stayed here for 1 night and had a great time. Upon entering the hotel you get a WOW factor. We used the leisure facilities and they were good, I also had a beauty treatment that was very relaxing. The rooms are clean and good quality, the staff are pleasant and helpful. We had dinner in the restaurant and again,... More

Visited the hotel when we were going to Alton Towers for a couple of days. Fabulous deal which included an evening meal on one of the 2 nights - the food being very very good. Hotel health club is a little tired and could do with some smartening up, but all in all we had a very enjoyable and easy... More

Nice hotel, friendly staff, lovely room. Stayed as an arranged suprise for my husband, couldn't fault anything about the stay. The leisure centre was clean and well maintained, the whole experience was luxury. If I had to make an observation or be critical of anything, it would be the Full English Breakfast - it had obviously been on the servery... More

what a wonderful place, all the staff are so friendly and obviously enjoy working for the company. the service in the restuarant is first class, as is the food and nothing is too much trouble for any of the staff. the manager chris is a wonderful person all the staff get on well with him, and can joke with him.... More

We stayed in a double bedroom for one night over the bank holiday, staff were very friendly and the room was spacious enough for two people, the pool is good size but looks bigger on their website, gym has most of what you need during your stay and it's clean. The pasta was realy delicious in their restuarent. The cons;... More