It was wonderful to find that the place we had chosen before leaving Oz was perfect for our purpose, which was somewhere not far from Heathrow en route to Cornwall. We delighted in using the computer in the relaxing library and the waiter even brought our drinks in there for us. Bliss!!! Thanks to all the staff for the wonderful... More

After being stuck on the M5 for 4 hours Southbound after an accident in Jan 2012, I only had a short time in this hotel. With a multitude of restaurants and leisure facilities it approaches a cruise ship in size! As a Best Western Platinum member I was lucky to be upgraded to the annex. Rooms were huge and luxurious.... More

. Have stayed at this hotel on and off for many years. The food in the self service and a la carte restaurants is of a high quality. However the rooms in the main hotel have deteriorated with time and although some are being refurbished the remainder really are not up to scratch with plumbing problems in particular. Therefore it... More

Excellent hotel with very good layout ans plenty of room for the kids to play. Very helpfull staff. Christopher's restaurant OK but Nichols was a disapointment. More

Stayed a Best western Blunsden house on 1st Jan for two nights. we were travelling with friends and in total there were 12 of us. As a new Best Western rewards client, I called ahead to see how to claim my upgrade/early check in/late check out, only to be told that as we were arriving on 1st Jan the hotel... More

An excellent hotel with a great layout and facilities. Rooms in Pavilion are excellent, but at a small premium. All buffet meals in large Christopher's restaurant are excellent for quality and range, and well suited to all ages. Fine dining in Nichols is also excellent and moderately priced. Car parking is excellent, especially if you have a high value vehicle... More

I stayed here with my Husband and two girls (aged 3 and 18 months) overnight and was very impressed. Although the room was not the most modern decor wise, it was very clean and comfortable and had everything we needed. We booked a family room for the four of us and I was pleased to see they had provided enough... More

Our only complaints were... Very poor Customer service. Low quality Carvery Restaurant very noisy with screaming children running around uncontrolled. Lots of 'Chav' types in the main bar area playing pool and ranting at football screens. Terrible Customer complaints procedure involving a could not care less attitude. From local opinion it appears that the newer generation of Managment at this... More

Second consecutive new year here. Hotel is very friendly with the owners always around. Clean and comfortable rooms if a little bit warm,Some noise from next room could easily be heard such as switching lights on/off. Bar large but with several small cosy bars around the hotel. New year package provides an abundance of food almost continuously, very nice but... More