We have used this hotel everytime we fly from Gatwick so only stay for one night at a time, but I think it is a prefectly acceptable hotel. The parking is really cheap for two weeks and we have never had any problems. Itis easy to book coach to Gatwick. Food is reasonable. More

I booked a night at this hotel as a birthday treat for my 6 year old and her best friend. Whilst I would have happily overlooked the shabbiness of the hotel, I cannot describe my shock at the rudeness of the customer service team! We got to we paid and extra £11 per person for breakfast, In the haste of... More

Booked in advance for a night when passing through Gatwick. Bus from the airport to the door. Our room was very good and everything worked. Plenty of hot water etc. I had a winter special so it was £50 for the 2 of us, B&B plus evening meal. On arrival we were given a ticket for a free bottle of... More

Having stayed at several hotels around Gatwick before and after holidays we were dismayed to find that the Britannia Lodge runs its shuttle service on a rigid schedule, unlike the last hotel we stayed at that send a shuttle promptly for us as soon as we arrived at the airport. Thus, having arrived back at Gatwick in sub-zero temperatures at... More

We booked a Sunday night DBB deal at GBP 46. At that price, it was a good deal. The room was a little dated - but clean enough - and the meals had a canteen quality about them. A bottle of house wine was included. Very easy to get to the long term parking at Gatwick (took 10 minutes). If... More

We checked in with trepidation after reading reviews and requested not to have a Lodge room. We were given a top floor room which was very comfortable although dated. Being January it was very cold outside but we were very warm,cosy and it was clean. Downstairs the bar was inviting sitting in front of the fire and we had a... More

Cheap, and not quite worth the price. My wife and I were, for reasons not known to us, given a room apparently designed for use by disabled persons, with two single beds facing each other toe-to-toe. Our woefully inadequate duvets smelled funny, and the walls of the place seem to be made of stiffened tissue paper; you can hear those... More

My night in this hotel was one of the worst of my life, it was dirty, noisy and the food was awful. I had no way to contact someone to complain, you cannot even find an email address on their website to talk about it ! More

We stayed here prior to taking a Gatwick flight. Never again. This is the worst hotel we have ever stayed in. This is a tired, dirty, dingy place with no heart. It has an identity crisis of the worse kind - doesn't know whether it is 'ye olde English' baronial or the Alhanbra in Granada. This would be laughable and... More