Very comfortable room with all facilities and thoughtful extras. Reasonably priced deal arranged online. Excellent food at the restaurant, but it was pricey! Wonderful to have free use of the spa. Early morning shuttle to the airport and the car was delivered to us on return. Will definitely use this hotel again! More

we have stayed here 4 times, unfortunately this time its changed the whole routine, no shuttle from the hotel, you have to find a car park in the middle of nowhere, then ride to gatwick, its just less convenient than it was, also we pre booked a meal, which didnt save us much really beacause you dont get the meal... More

Big modern hotel in Crawley town centre. Good rooms, very helpful staff, shops closeby, good food but not very scenic. More

This hotel is very modern and clean. I have stayed here many times and have always had a clean comfortable room. The restaurant is very good. If you want to have a meal on your own the Palm Deli in the lobby is a good choice. A very nice young man named Tamas works there quite often and always makes... More

My daughters were stuck at Gatwick on Sunday morning, (5th Feb) sudden snow meaning their taxi could not get to them from North London. All the onsite hotels were full but Andy B at the Arora helped greatly by allocating a room for them and putting me in touch with Gatwick taxis to get them there - he was very... More

Had a nice stay here food was very nice, comfortable beds room was big enough for our needs. Had an ajoining pub which served lovely food. Would stay here again. More

Booked this hotel for the night before flying on holiday. Arrived and the reception checked me and went up to the room to find clothes all over the room and someone’s valuables in the room. I complained to the house keeper and I feel she did not understand English very well as she gave me a confused answer. I went... More

Highly recommend The Arora, Gatwick (Crawley) as a really nice hotel to stay at prior to flying. Ask for a room away from the train platform and road and it is so quiet and peaceful. The rooms are very clean and the bed really comfortable with nice bedding and pillows. Fully tiled, brightly lit, spotlessly clean, bathroom with full bath... More

Stayed here on business January 2012. Travelled by train to Crawley and hotel has private access straight off the platform into the hotel and a few paces to reception. Friendly staff, very clean hotel, stayed here about 5 years ago and was impressed back then, usually places slip back but this was better than I could remember. Had food and... More