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All 25 Crawley hotels

Ibis London Gatwick Airport

2.0 of 5
London Rd | County Oak, Crawley RH10 9GY, England
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Ibis London Gatwick Airport
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Ranked #13 of 25 hotels in Crawley
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812 reviews from our community

Traveller rating
    197
    381
    157
    52
    25
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Families
123
 
Couples
339
 
Solo
150
 
Business
89
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lincoln
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

Lovely comfy room,had a great nights sleep,the bed is perfect.great location for the airport with transport to and from at a reasonable price. We didnt eat at the hotel so cant comment on the food instead we popped to tesco which is a 2min walk down the rd to left of the entrance.there is also a lovely looking pub about... More

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Plymouth, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

Value wise, you cannot beat this hotel, also it is clean tidy and functional Restaurant staff very polite and friendly The use of a hotel -only minibus is great, saves a lot of time as does not visit other hotels as the Hoppa does, a great boon at 5am!

Review collected in partnership with Accorhotels.com

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Canterbury, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

I would assume the majority of this hotels business is for people flying to or from Gatwick and stay here for the night, we did just that. It is definitely fit for that purpose and then some. We were greeted by a friendly receptionist who checked us in, made sure everything was sorted and even ordered a taxi for us.... More

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ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
17 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 June 2013 NEW

Myself and my husband stayed in the ibis gatwick for one night as we had a connecting flight from gatwick. We got the shuttle bus from north terminal, bus stop 9 & it only took 10mins. We really enjoyed our stay- check in staff member Pedro was very helpful and friendly upon our arrival. Room & bathroom was clean, tea/coffee... More

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ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
17 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Rogaland
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

You can expect a very basic hotel, but efficient staff and very clean rooms. Located just south of Gatwick airport and therefore very convenient if you are flying in to Gatwick late and just need a place to sleep before you continue your journey. Be avare that it is best reached by car.

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ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
17 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Madrid, Spain
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 13 June 2013 NEW

Excellent service, clean, quiet room, shuttle to the airport (·3pounds). great value. Oh, i have to write 200 words, not sure why when i can easily say everything in much less, but, ok, rules are rules so maybe this is now 200...let's see if it's accepted

Review collected in partnership with Accorhotels.com

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ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
17 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Paignton, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 June 2013

We were thoroughly delighted with our stay in Ibis Gatwick. It was clean, quiet and very comfortable. We had a good evening meal and breakfast. There were frequent connection buses back and forth to the Airport. We would definitely use Ibis again.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
13 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Nottingham Uk
2 reviews
4 of 5 stars Reviewed 11 June 2013

Nice room with very comfortable bed, slight sewerage smell but only faint and not a prob for us as only stayed 1 night before our flight! The member of staff who checked us in was not very friendly, we had a dog with us as my family were driving us down to airport and staying over with us and there... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
13 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

High Wycombe, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 June 2013

Generally clean, comfortable and quiet. Good value. Convenient parking. Friendly staff. Reasonable value evening meal, but not a huge choice. Just a few minutes drive from Gatwick Airport. We would happily use it again for a short stay.

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
13 June 2013

Dear guest, We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

A TripAdvisor Member
4 of 5 stars Reviewed 11 June 2013

I spent 2 nights @ this hotel - Couldn’t fault the guy on check in very friendly & efficient. The rooms are clean & do have all you need for a basic stay. On day 2 of my visit i had been out for the day & had left my purse on a train - this was found for me... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review
13 June 2013

Dear guest, Thank you for taking the time to tell us about your stay at the ibis London Gatwick Airport, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is... More

 
 
Ibis London Gatwick Airport
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Hotel Summarization (Beta)

What travellers say

  • Shuttle buses(60)
  • Good value(46)
  • Very clean(25)
  • Car park(20)
  • Early flight(14)
  • Reception staff(11)
  • Very friendly(5)
  • Clean and comfortable(5)
  • Overnight stay(3)
  • Flat screen TV(3)

Additional Information about Ibis London Gatwick Airport

Address: London Rd | County Oak, Crawley RH10 9GY, England
Phone Number:
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Restaurant Wheelchair access
Hotel Style:
#10 Business Hotels in Crawley
#13 Family Hotels in Crawley
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 
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Also Known As:
Ibis London Gatwick Airport Hotel
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport

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Ibis London Gatwick Airport
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