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Novotel Milton Keynes Hotel Reviews, United Kingdom - Buckinghamshire

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Novotel Milton Keynes

3.0 of 5
Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England
Hotel amenities
Novotel Milton Keynes
110 traveller photos
Ranked #10 of 35 hotels in Milton Keynes
4.0 of 5 stars 412 Reviews
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412 reviews from our community

Traveller rating
    137
    150
    67
    26
    32
See reviews for
Families
120
 
Couples
112
 
Solo
42
 
Business
101
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Aylesford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“One night stay.”
3 of 5 stars Reviewed 15 May 2013 NEW

Looking a little dated. Carpets very worn and corridors very gloomy. staff couldn't ask for better. Polite, accomadating. Nice having a pool, sauna & steam room facilities but just needs a little TLC. Have stayed in more up to date Premier Inns, nothing a little spruce up couldn't change, and a little update in the bathrooms and toilet. Overall good... More

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Review collected in partnership with Accorhotels.com

Slagier11, General Manager at Novotel Milton Keynes, responded to this review
17 May 2013

Dear Guest, Thank you for staying at the Novotel Milton Keynes. We are in a process to replace our toilet floors and some rooms carpet. We understand that the rooms quality must be good and welcoming. I hope we will welcome you back soon for you to see the difference. Kind regards, Sylvain Lagier Hotel Manager More

Edinburgh, United Kingdom
1 review
“relaxing stay”
5 of 5 stars Reviewed 15 May 2013 NEW

This hotel was ideally situated for central Milton Keynes. It was a real bonus to have leisure facilities. I would definitely stay again and recommend it to friends. Additionally when I travel again I would look for a Novotel as the standard was very high and excellent value for money.

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Slagier11, General Manager at Novotel Milton Keynes, responded to this review
16 May 2013

Dear Guest, Thank you so much for your fantastic comment! Very happy to hear your positive experience. We look forward to welcoming you back at the Novotel Milton Keynes. Kind regards, Sylvain Lagier Hotel Manager More

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Comfortable Modern Hotel (A Base for Local Family Attractions)”
4 of 5 stars Reviewed 15 May 2013 NEW

We stayed as a family before a visit to Whipsnade (22 miles away). Other family attractions such as Woburn etc. are also fairly close, as is the Silverstone Race Track. Secluded location on the outskirts of Milton Keynes with good access to M1 and A5. Indoor Pool and Fitness Centre a plus, Free breakfast for kids (although expensive if you... More

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Review collected in partnership with Accorhotels.com

Slagier11, General Manager at Novotel Milton Keynes, responded to this review
16 May 2013

Dear Guest, Many thanks for posting your feedback. You are absolutely right! Our hotel is a great base for families and the indoor pool is always handy to please children. Our breakfast range if free for under 16 years old and offer a great selection. Thank you for choosing us as your destination and we hope to welcome you back... More

Doncaster, United Kingdom
1 review
“Two separate overnight stays”
4 of 5 stars Reviewed 13 May 2013 NEW

I stayed here overnight on the first two Fri/Sat in May 2013, The Hotel was easy to book, and all the staff made me feel v/wecome from booking in, to leaving. It was v/ close to where i wanted to be in Milton keynes ( recommened by friends ). The room was v/nice clean/quite, and i will use this Hotel... More

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Slagier11, General Manager at Novotel Milton Keynes, responded to this review
14 May 2013

Dear Guest, Many thanks for your feedback. I am very glad that you enjoyed your stay with us and I thank your friend for recommending us. We look forward to welcoming you bacl at the Novotel Milton Keynes. With kind regards, Sylvain Lagier Hotel Manager More

Royal Tunbridge Wells, United Kingdom
1 review
“good visit to this hotel”
4 of 5 stars Reviewed 12 May 2013 NEW

I have been at this hotel a number of times and the staff are beginning to remember me and understand my requirements. I had a great welcome from the reception and restaurant staff. The hotel manager was in reception when I arrived and also welcomed me. And that is all that is required.

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Review collected in partnership with Accorhotels.com

Slagier11, General Manager at Novotel Milton Keynes, responded to this review
13 May 2013

Dear Guest, Many thanks for choosing the Novotel Milton Keynes as your main destination. I understand that you have plenty of choice in this city and your loyalty is very well appreciated. You will be always welcomed at the Novotel with a genuine sense of care. See you soon and again many thanks Kind regards, Sylvain Lagier Hotel Manager More

Birmingham
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“OK for one night”
4 of 5 stars Reviewed 11 May 2013

Stayed here at the end of March 2013 for one night. I appreciate the weather was cold outside but the room did not feel much warmer. I actually took a quick walk outside and came back in to see if it was me or the room - it was definitely the room that was cold. Tried to mention it at... More

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Slagier11, General Manager at Novotel Milton Keynes, responded to this review
13 May 2013

Dear Guest, Thank you for taking the time to tell us about your stay at the Novotel Milton Keynes, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest and your feedback is very... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst hotel I've ever stayed at!!!”
1 of 5 stars Reviewed 9 May 2013 via mobile

Stayed for two nights at the hotel, and was the worst place I've ever stayed at. Upon arrival the reception area looked great, however the staff member didn't speak English and almost had us pay twice for the room as he couldn't understand that we'd already paid. The room was clean - however the bed was so uncomfortable we couldn't... More

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Slagier11, General Manager at Novotel Milton Keynes, responded to this review
11 May 2013

Dear Guest, Thank you very much for posting your comment with regards to your stay in February... This happened 3 months ago and this will be challenging to fully investigate. Please do not hesitate to contact me at the hotel to discuss further. Regards, Sylvain Lagier Hotel Manager More

Freshwater, United Kingdom
1 review
“relaxing experience”
5 of 5 stars Reviewed 8 May 2013

This is the second time we have used this hotel and I would be glad to recommend this to my friends and family. The children loved the swimming pool and spa. I thought the breakfast very good value for money.

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Review collected in partnership with Accorhotels.com

Slagier11, General Manager at Novotel Milton Keynes, responded to this review
9 May 2013

Dear Guest, Thank you so much for coming back. It is always a great pleasure to read positive feedback, mostly coming from our regular clients like you. Your comment is very well appreciated and I hope to welcome you back very soon at the Novotel Milton Keynes. With kind regards, Sylvain Lagier Hotel Manager More

Aylesbury, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Comfortable room and friendly staff.”
4 of 5 stars Reviewed 6 May 2013

My husband and I stayed here on Saturday 4th May as a night out in Milton Keynes for our first wedding anniversary. The hotel is a a few minutes drive to the shopping center and the theatre district. It has a decent sized free car park. We checked in only to find we had been given a family room with... More

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Slagier11, General Manager at Novotel Milton Keynes, responded to this review
7 May 2013

Dear Guest, Many thanks for your feedback and positive comment. I really appreciate your loyalty and thanks for choosing the Novotel Milton Keynes. I will certainly share your commetn with all the hotel staff who will be very happy to read your experience. I hope we will welcome you back soon at the Novotel Milton Keynes. Regards, Sylvain Lagier Hotel... More

Birmingham, United Kingdom
1 review
“Disappointed”
2 of 5 stars Reviewed 4 May 2013

My wife and daughter stayed recently at the Novotel Milton Keynes from the 25th to 28th April 2013. We would have the following observations to make: We have stayed in many different Novotels over the years, including London, York, and Southampton. However, the Novotel Milton Keynes was the worst we have stayed in. The decor was dated and the Executive... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Slagier11, General Manager at Novotel Milton Keynes, responded to this review
7 May 2013

Dear Guest, Thank you for taking the time to tell us about your stay at the Novotel Milton Keynes, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every guest and your feedback is very... More

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Additional Information about Novotel Milton Keynes

Also Known As:
Novotel Milton Keynes Hotel Milton Keynes
Novotel Milton Keynes Hotel
Accor Milton Keynes
Milton Keynes Novotel
Novotel Milton Keynes United Kingdom - Buckinghamshire
Address: Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England
Region: United Kingdom > England > South East England > Buckinghamshire > Milton Keynes
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Milton Keynes
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Novotel Milton Keynes
Saxson Street, Layburn Court Heelands
Milton Keynes MK13 7RA
England
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