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Premier Inn Maidstone - Leybourne

Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Hotel amenities
Premier Inn Maidstone - Leybourne
Ranked #9 of 15 hotels in Maidstone
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61 reviews from our community

    Trip type
Traveller rating
    21
    23
    11
    5
    1
Date Rating
Torquay, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

If you are eating in the restaurant for either dinner or breakfast order asap as you will wait 30-40 minutes before your food arrives, the hotel was in a quiet area so very little noise, greeting upon arrival usual Premier inn

Was this review helpful? Yes 1

Review collected in partnership with premierinn.com

Broseley, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013

My wife and I stopped over on our way to Dover, we found the staff very helpful and friendly. Our room was very clean and warm.The room was on the back, and considering the inn is only about 100 yards from the M20 it was very quite. We had a evening meal in the Brewers Fyre, which was next door,the... More

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Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 11 April 2013

Excellent staff - very friendly and helpful. Good clean accommodation though can be noisy at times in hallways. The food next door at the Brewers Fayre is appalling though so if you want local food then you have a hike on your hands or a car journey.

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Review collected in partnership with premierinn.com

Leeds, UK
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed at the Leybourne Premier Inn during the weekend of our son's wedding. Family and friends joined us there and the whole experience was very positive. The location of the hotel across the road from the church and just off the M20 was great. We have stayed there before and felt confident that our group would have a good... More

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Swindon, UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 March 2013

Ok let's be clear - Premier Inn is a budget hotel, that is there to "serve a purpose". It's not a boutique hotel, it's not likely to be the destination of choices for a honeymoon etc! I spent 3 nights here on business, and it certainly served me well. Comfortable bed and room, very clean etc. My only two gripes... More

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Review collected in partnership with premierinn.com

Derby
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 February 2013

Stayed at the Larkfield Priory in the past and through I'd try here. It is your typical branded hotel: no class, no personal touch and filled with an uncomfortable. I've since referred back to the Larkfield Priory that has similar rooms, better food and more tentative staff - FOR LESS MONEY! And not forgetting that it doesn't have the yobs,... More

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WhitbreadHotels, Online Customer Service at Premier Inn Maidstone - Leybourne, responded to this review
8 February 2013

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. We take all feedback seriously and would like the opportunity to investigate further. Please email your details including your reservation number to talktous@premierinn.com. Thank you once again... More

Aylesford
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 February 2013

Arrived to find room upstairs for elderly parent asked for downstairs room and was moved with no problem . Room large and spotless ,staff very helpful .when a party arrived and were noisy they were quietened straight away and stayed quiet .

Was this review helpful? Yes 1
Coventry, United Kingdom
1 review
5 of 5 stars Reviewed 18 January 2013

Stayed for one night on business. The receptionist was very welcoming and friendly and the room was clean and spacious. Bed was very comfortable with a choice of firm and soft pillows. Linen was crisp and clean. Bathroom clean and spacious with consideration given to the environment by providing just enough towels to avoid excessive cleaning costs. Room cooled down... More

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Review collected in partnership with premierinn.com

Gravesend, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 January 2013

Didnt stay at the Premier Inn only ate (& wish I hadnt) at the Brewers Fayre We booked a table for 14 for Christmas dinner at the Castle Lake a few months ago. We had a meal at the time of paying the deposit & it wasnt great. Put it down to them being busy & the Xmas meal would... More

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Review collected in partnership with premierinn.com

Whitbread-77, Naina - Social Media at Premier Inn Maidstone - Leybourne, responded to this review
11 January 2013

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced at our hotel. Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our hotel. Please be assured at Premier... More

Dhahran, Saudi Arabia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 31 December 2012

Stayed here for 2 nights while visiting relatives. Couldn't fault the standard of the room, large with a great bed. Only a limited amount of free internet which was a shame. We didn't use the restaurant so can't comment on it. We would stay here again and recommend it to anyone.

Was this review helpful? Yes 1
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Additional Information about Premier Inn Maidstone - Leybourne

Also Known As:
Premier Inn Maidstone - Leybourne UK - Kent
Address: Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Region: United Kingdom > England > South East England > Kent > Maidstone
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #9 of 15 hotels in Maidstone
Price Range: $
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Premier Inn Maidstone - Leybourne
Enter dates & see best prices*
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