We stayed at the hotel for one night in February 2012, in order to be punctual for a training session that was being held there. All the staff that I had contact with were very helpful, pleasant and accommodating.
The hotel was clean, the rooms comfortable and the service was very good. Breakfast was nice with a good selection. The...
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Stayed here with my boyfriend as he had a job interview, and the company booked us a room as we travelled a long way. Room was warm and comfortable despite being minus 2 outside! Breakfast was nice, although I felt we were a little hurried as we didn't go down til 9.15. The food was cleared immediately at 9.30, so...
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Dear Guest,
Thank you for your review regarding your recent stay at the Mercure London Watford. I am please to read your comments with regards to the hotel team, and please be assured I will share your excellent comment with the rest of my team.
Both myself and the Operations Manger have made note about your comments regarding breakfast. Please...
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This hotel ticked many boxes for an overnight stay while working inside the M25, west London. A nice, warm welcome and a good sized, comfortable room. Given I'd asked for a "superior" I wonder how small a standard room would be as the room was pretty much a bed, table and a chair. The en suite was a shower only...
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Dear Guest,
Thank you for your valuable comments and review. We take on board all feedback form our guest’s that have visited the hotel, and I have read your comments in detail.
Thank you for the comments about the room, leisure club and also the bar and food. I have taken note about the bar team member and passed on...
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When I stared a new job in June this year I knew that I would need to stay in this area regularly.
I tried several hotels in the area but keep being drawn back to the Mercure. I now often stay at least one and sometimes three nights per week!
The staff are very friendly and helpful, the rooms are...
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Dear Guest,
Thank you for your continued support and review. I am please to read your comments with regards to the hotel team, and please be assured I will share your excellent comment with the rest of my team.
Security is of the utmost importance to the hotel, and I would like to reassure you that this was an isolated...
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Although the room rate was ok the £12.50 each for ham,egg & chips followed by 2 breakfasts costing a total of £27.80 left a nasty taste in the mouth....
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Thank you for your review. We take on board all guest comments and please be assured that feedback for all our guest’s is of the upmost importance, too improve the service and quality we offer at the Mercure London Watford.
We will in the New Year be starting a number of hotel promotions that include a more reasonable dinning option...
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I remember this place as the Ramada but it was taken over my Junipter Hotels and branded Mercure however everything still operates as a ramada. This was a pleasant stay. Plenty of parking, quick and easy check in, comfortable room, good food, express checkout. What more could you want on a business stay? The hotel is slightly worn, but things...
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Dear Guest,
Thank you for your comment regarding your stay within Mercure London Watford.
I am pleased that you overall enjoyed your stay with us here but would like to apologise that you did not receive your express check out.
We are undergoing a transfer to the Accor family and would like to advise that our front office team have...
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Despite its unassuming exterior, this no-frills hotel offers a high standard of comfort, service and food. In particular, the staff were friendly, respectful and professional. The buffet dinner and breakfast were delicious. The person who runs this hotel deserves commendation. There is obviously a lot of work and training that goes on behind the scenes - and pride. Just one...
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Dear Guest,
Thank you for comments regarding your stay with us here at Mercure London Watford.
I am very pleased that you enjoyed your stay and I will pass on your comments to all the departments.
We look forward to welcoming you back to the Mercure London Watford very soon.
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Stayed here last week and was suprised to see that the hotel had changed its name from the Ramada to Mercure.
The quality of the hotel is still good and the staff are very helpfull. The room was ok for a standard room and the service in the restaurant and bar was also good. They are doing some work in...
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Dear Guest
Thank you for your comments regarding your stay with Mercure London Watford.
We have changed to joined the Accor family and re-branded as the Mercure, through Jupiter Hotels.
We are un-going many changes at present and within the coming months to enhance your stay with us.
I am pleased that you enjoyed your stay, and like the changes...
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When we arrived at theis hotel we found the name had changed from Ramada to Mercure but this made no difference to the high quality.
We negotiated with a charming and helpful lady in group bookings (Proscovia) which made all things run that smoother when our group arrived.
All the staff were very helpful, the cuisine excellent and the rooms...
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Dear Guest
Thank you for comments regarding your stay with us at the Mercure London Watford.
I will pass on your comments to all departments, and I am very pleased that you enjoyed your stay with us.
We look forward to welcoming you back to the Mercure London Watford very soon.
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firstly out on no mans land. Far from watford train but station had to catch a but then walk good fiftheen min to get to hotel. hotel and staff was nice management and reception staff did not have a clue about london and transport. after trying to find the hotel relized they changed their name and did not tell guest...
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Dear Guest
Thank you for your comments regarding your stay with us at Mercure London Watford.
I am sorry on this occasion we did not live up to your expectations, we do take all comments regarding our hotel very seriously so we can ensure that our service levels do remain of the highest standards.
Our front office team have undergone...
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