Arriving on a Saturday afternoon for an overnight stay with my wife and three-year-old daughter, we found the hotel with minimal fuss; it's simplistic yet stale facade a welcoming beacon to the grim locale. The check-in process was prompt and professional, while the friendliness and politeness of the reception staff helped reinvigorate us following a weary three-hour drive. There was... More

Me and my friend stayed here as we was going to the Harry potter studio tour. We arrived to the most amazing and lovely lady I have ever had to deal with in hotels, she was just so helpful and nothing was to much bother for her. Our room was clean and tidy and spacious? Didn't use bar but what... More

We picked this hotel due to it's location as we were going to the harry potter studio tour for my daughters birthday. The rms were clean and comfortable. You know what you're getting with a premier inn and we had no complaints. Food in the restaurant was lovely and the cooked breakfast was good and plentiful. A huge thank you... More

Stayed here with two collegues from work on an overnight. The hotel is a bit dated and has a bit of a drab feel. Rooms are adequate but nothing special. Staff was hit or miss, the lady who checked us in took almost 40 mintues to check in three people and was very rude to one of our party. Don't... More

Typical Premier Inn, usual facilities in rooms. Have to say on this occasion the restaurant let the hotel down. Food ok but service poor. Excellent park opposite and only 20 minutes from Harry Potter!

I've never stayed at a Premier Inn before. Customer service from everyone at the hotel was really good- receptionist, bar and restaurant staff and housekeeping . Friendly, helpful, and responsive. Good standard of accomodation, and good quality food for the price. Large comfortable room with powerful shower in the bathroom. Sited just on the outskirts of Watford. Would happily stay... More

Have been a few times to this premier Inn and have to say every single time the staff are exceptional. Its a good location and the rooms are spacious. The really asset is the staff. I feel premier Inn's really differ depending on the service you receive and this one is the best I've stayed in. They always remember repeat... More

I stayed at this hotel due to its location and convenience for work. The room was good and the hotel very busy. Ample parking is available to the rear. I ate at the hotel restaurant and was a bit disappointed with the service and food. However, on my way back to my room the receptionist Vivian, inquired how was dinner... More

Stayed for one night in the area on business, very warm welcome on check in at reception, then very apologetic when I had to come back down as my key card didn't work. Apart from that it was just like any other Primmer Inn I've ever stayed in.