I stayed here for a works conference, it was last week 07/02/2012 and the weather was -11, the hotel had severe problems with their boiler, hence the hotel being increasing cold and very uncomfortable. The manager had went out to buy heaters and when I requested one at 7pm and was told one of the heaters would be in my...
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Thank you for your recent review and I am sorry about letting you down on this occasion. We as you mentioned had a serious issue with our heating system which had an negative effect on 22 of our bedrooms. We did our utmost to try and get this resolved as quickly as possible and as it turned out to be...
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We are a married couple who booked for threee nights dinner bed and breakfast. The plan was golf for Mr and Spa, Sauna etc for Mrs, nice walks and explore the area for both. We were expecting four star due to the advertised prices, we did however get a reduced price! but to be honest I can't imagine they ever...
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Thank you for your recent review and I am glad there were a number of aspects you enjoyed.
With regards to the leisure and spa area you will be pleased to hear that last week we had the pool area and ceiling painted and also all the corridors. In the coming weeks we will be having work started in the...
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Very long walk from reception,bar,restaurant, to rooms. Bed very poor, ripped linen, thin linen, few cheap bathroom products, wifi doesn't work, carpet dirty, decor tatty, shower handle broken, shower water pressure pathetic, dribble at best. Staff nice, food not bad.
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Thank you for your recent review.
As we are a storey old building and quite a large complex some of the bedrooms have long corridors but unfortunately this is the nature of the building and not something that can be changed. The products used in the bathroom are from a renowned toiletry company "Gilchrist and Soames", whom I would not...
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This was my 2nd trip to Tewkesbury park. Booked a refurbished room. Origionally planned to stay with my partner but last minute change at work ment he could not come so i took my neice instead. On arrival i asked if we could have a twin room instead of the double i booked which was dealt with straight away. The...
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Reviewed 16 February 2011
Thank you for your recent review and I am glad that you enjoyed your time with us.
The week you were here was when we introduced our new menu and I am glad to tell you that we have now changed the rosti.
Hopefully the next time your partner will be able to come with you and you will then...
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We have just returned from 2 nights at the Tewkesbury Park, and once again we had a lovely, relaxing time.
We had a room on the top floor this time, double aspect (as the estate agents say) with a view of the Malvern Hills. Room seemed a tad smaller than those on the ground floor overlooking the golf course, but...
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Reviewed 17 January 2011
Dear Joshua
Thank you for your recent review and your very kind words. We are all delighted that you enjoyed your weekend with us and you will be pleased to hear that we have just had the pool area and corridors in leisure painted with work due to start in the changing rooms and gym in the next couple of...
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We spent two enjoyable relaxing nights in this pleasant hotel.The surroundings have stunning view's and is in the middle of a golf course .Tewkesbury is a lovely town with great walks and the Abbey is amazing. The staff have been great and nothing is too much for them but we must mention Joyce our very friendly and helpful waitress who...
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Thank you for your kind review. We are delighted that you enjoyed your time with us and we shall look forward to welcoming you back in the future.
Kind regards
Fintan Gavin
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This time around I was invited to a christmas party at Brook Tewkesbury and it was a pleasure. I also stayed an extra night just to see if it still lived up to the standard I experienced last time. The check in was fab and Oliver from Brook was there to surprise me and it made my day. Of to...
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Reviewed 13 July 2011
excellent hotel staff very friendly excellent golf course every thing you wanted for golf and non golfers would recomend highly
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Stayed overnight with some colleagues and found this hotel very nice indeed.
Pro's.
1. lovely drive through the grounds, with stunning views of the local countryside
2. plenty of parking
3. reception staff very pleasant
4. booking in very easy
5. view from room gorgeous overlooking the golf course
6. a bath as well as a shower
7. LCD tv...
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My Wife and I recently stayed in this hotel for Friday, Saturday and Sunday Nights. We booked and Bed Breakfast & Evening meal for Fri/Sat and B&B Sunday, golf was included for the Saturday. Not the most wonderful hotel in the world but the overall experience was excellent. The room was comfortable, staff very friendly and helpful, food absolutely excellent....
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