Visited for dinner and an overnight stay on Valentine’s Day. We’ve stayed several times over the last 6 years or so and it is a lovely hotel. We’ve always stayed in a ‘posh’ room and all of them have been stunning. This time we booked a room we had stayed in before on the first floor at the back of...
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Reviewed 6 April 2008
Many Thanks for taking the time to review your recent visit to the hotel. Thank you for such a thorough review of your visit, my apologies that certain areas did not live up to your expectation and I shall certainly review these constructive points with the team at the hotel. I shall also review the good points from your stay...
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Booked the Sanctuary suite on a Friday night after a week of night shifts and it was bliss! The jacuzzi and lights were fab, as well as the sauna. The bed was soft and the room well spacious, just wished we were there another night. Would easily have to pay 3-400 pound if this place was in a big city....
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It was very pleasing to read your kind review on your recent visit and stay in the Sanctuary Suite . It is always very satisfying to hear that you had such a nice relaxing time and that you enjoyed our facilities I look forward to personally welcoming you back to the hotel in the near future.
Kind Regards
Richard Tyas...
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I would have no hesitation in staying at this hotel again.... An excellent choice for a base for touring Yorkshire and Lincolnshire... And more besides.
Extremely helpful and courteous staff. Room was very large and very comfortable... I would describe it more as a suite. Food was good. Hotel also has a spa, but did not get a chance to...
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Dear Guest
Many thanks for taking the time to post your excellent feedback and I am very pleased to see that we changed your thoughts with regard to Best Western Hotels. Also very pleased to hear that our staff looked after you so fantastically well.
I look forward to personally welcoming you back to the hotel in the near future....
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if you require good service and helpful staff,then this hotel is not for you.When attending a recent wedding ,arriving in poor weather,a member of my family was offered the toilet in which to change.
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Dear David
Thank you for posting your comment on the site, any negative feedback is obviously taken very seriously as is the case with yours. However without accurate dates and times it is very difficult to gauge.
In terms of provision for this the hotel would if all the bedrooms are not full allow a guest at a function to...
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We had a fantastic weekend here and will be returning again very soon,
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Thanks for taking the time to post to Tripadvisor about the hotel, and I do look forward to welcoming you personally back to the hotel in the near future.
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2 nights on a business trip. Exceptional quality throughout with extra spacious remodeled rooms and hotel in a country setting not far from the city and track. Golf just around the corner. Typical of Best Westerns in the UK, a boutique type ambiance and excellent service. Amenities such as strong wireless internet, ample parking, coffee side table and the digital...
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Dear Colflyer
Many thanks for taking the time to write your feedback and for the comments with regard to the hotel and services it is so very pleasing to hear such great feedback. I was greatly pleased that you mentioned some of our fantastic features, that you enjoyed staying and that you felt it was such great value.
In respect...
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We have been to The Mount Pleasant Hotel for New Year's Party for the past four years. The hotel have always provided a great evening and a comfortable stay.
This year was no exception, even better than before. The bedroom was very comfortable and also very large. We attended the sit down dinner party with about 80 other guests. After...
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Reviewed 2 January 2009
Fantastic to hear that you had such a great evening on New Years Eve, I shall ensure that your feedback is passed through to all the team at the hotel and look forward to welcoming you personally back to the hotel in the near future.
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Stayed at this hotel before and always enjoyed it, this time it surpassed itself. The room we were allocated was lovely, a very comfortable king size bed inside a massive well furnished spotless bedroom.
The staff as always were first class, helpful and friendly without being intrusive.
We have been to many hotels on New Years eve and always found...
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Reviewed 6 April 2010
Reviewed 28 July 2011
We have just returned from our 4th New Year's Eve package and can't wait for next year! We have been extremely impressed by the constant high standards maintained each year. On what must be the busiest night of the year, the organisation, service, food quality and presentation was yet again excellent! We also took advantage of the overnight package and...
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14 friends had their annual Christmas Celebration Party in a private Room at this hotel. The service was wonderful, the room set out beautifully and the staff attentive and friendly. Well worth considering for your soecial occasion.
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Many Thanks for taking the time post your review to this site. I was very pleased to hear that you had such a nice celebration and will ensure that your feedback reaches all members of the team here at the hotel. Best wishes for 2012 and hope to see you all again soon.
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67 Reviews
75 Reviews
