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All 121 Manchester hotels

Thistle Manchester City Centre, The Portland

3.5 of 5
3 - 5 Portland Street, Manchester M1 6DP, England (Manchester City Centre)
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Thistle Manchester City Centre, The Portland
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Ranked #55 of 121 hotels in Manchester
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572 reviews from our community

Traveller rating
    88
    186
    151
    62
    85
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Families
30
 
Couples
168
 
Solo
51
 
Business
167
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Bathgate, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 19 June 2013 NEW

Foyer and reception clean and inviting. Restaurant and lounge bar small but airy. Room was so small, enough room for a double bed with a space either end to get in and out. Pillows were strange, cheap pillows squared and then put into pillow cases. Room was very tired and in need of an update, although they did have a... More

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Kinmel Bay, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW via mobile

Stayed on a Sat night in June. Booked via laterooms. £55 for a double room. Easy to locate in town centre, checked in around 2.30pm. Check in all ok and room ready on time. Access to the gym, sauna, pool was inc in price. Went for a sauna and swim before going out and was fine. Pool rather small but... More

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See 3 more reviews by Garry S for Manchester
Manchester
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

4 of us stayed at the Thistle on the 15th/16th June - the rooms were clean an well presented, the hotel is in an excellent location just minutes away from the train station/bus routes and a taxi rank right outside - we got a great deal on the room so overall were very pleased. THE HOTEL does have a small... More

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GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
18 June 2013

Dear Reviewer Firstly may I wish your friend a very happy belated birthday from us all. I was thrilled to read your review and will ensure that it is cascaded down amongst the team as I know they will appreciate your kind words. I believe you all went to see Dirty Dancing I hope the production was as good as... More

derbyshire
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We stayed at the Portland last week for the Bon Jovi concert & were very pleased that it is situated so centrally with buses nearby to take you straight to the Stadium. The hotel staff were lovely, very helpful & friendly but the rooms were disappointedly small verging on pokey. The bathroom was also cramped & the bath was the... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
18 June 2013

Dear Reviewer Thank you for taking the time to post your experiences it is most welcome. I was pleased to read that you found our team to be helpful and friendly and that our restaurant was very good. I hope you had an enjoyable evening at Bon Jovi some of our colleagues who attended said it was amazing and they... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW via mobile

I stayed at this hotel Sat 8th June to see Rod Stewart. The staff were lovely and all very helpful. However I paid 185.00 pound for one night stay and felt this was very over priced for a small dark double room which may I say did not even include breakfast. The hotel is in a great location very central,... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
18 June 2013

Dear Reviewer Thank you for your feedback it is greatly appreciated. I do hope you had a good time at the Rod Stewart Concert, going by the reviews it would appear that everyone had a great night and he had a good mix of the old favourites along with his new material.Please do let us know if you have any... More

Harrogate
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 11 June 2013 via mobile

We booked in on Saturday 8th June to see Bon Jovi. On arrival the very helpful lady in reception advised on different ways to get to the concert and was very friendly. The room was very small but clean and had all the facilities we required for one night. The breakfast the following morning was excellent and the restaurant/bar area... More

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GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to post your feedback it is most welcome. I do hope you had a good time at the Bon Jovi concert as all the reviews say it was amazing with spectacular lighting and effects. I was delighted to read your review and have shared it with all our team and I do... More

Prestatyn, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 June 2013

Stayed here whilst attending a training course for work. The hotel was nice and clean, as was the room and the bed was huge and comfy. Breakfast had loads of choice, cooked foods, cereals, pastries, fruit etc.

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to give us you feedback it is greatly appreciated. I do hope your training course went well and I was pleased to read that you found us to be nice and clean and that breakfast had loads of choice and was of good quality. I do hope that on your next visit... More

Bathgate, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 June 2013

Arrived early Friday morning, the receptionist could not do enough for me and my sister, extremely helpful, even got us into our room which we didnt expect. The rest of the stay was excellent, the staff have to get a big thumbs up! The room was clean, slightly smaller than I am used to but adequate, only one point I... More

Was this review helpful? Yes
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to provide us with your feedback. I was delighted to note that you gave our team a big thumbs up and I will ensure this is cascaded down to all them as I know they will truly appreciate this. I have taken you comment on board regarding the full length mirrors, some... More

Bourne, Lincolnshire
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 8 June 2013

Once known as the Portland hotel, chain ownership has completely replaced originality with corporate branding, to the detriment of a formerly fine building. Rooms are a 3 star standard. A lot of money was spent on poshing it up, but not a penny on repairs. The ultra-chic style is badly undercut by brown stained ceiling tiles in the roof, testament... More

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See 2 more reviews by Robert H for Manchester
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to share you experiences with us. I read your review with great interest and have shared it with our team for their thoughts and for any necessary actions to be taken. I do hope we will have the opportunity to welcome you back to the Portland in the future but if you... More

Edinburgh, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 7 June 2013

I arrived late at night tired & weary and got a lovely welcome from the receptionist who made check in quick & easy. My room was small, a bit tired looking & looked out on to a wall. There was no TV remote in the room but a call to reception ensured I had one in about 10 minutes. Room... More

Was this review helpful? Yes 1
GeneralManager54, Manager at Thistle Manchester City Centre, The Portland, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to post your comments it is most appreciated. I was pleased to note that you found check in to be quick and easy and that our check out team were warm and friendly. I was disappointed to read that the room service offering was not particularly hot or tasty. I would like... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(13)
  • Train station(7)
  • Air conditioning(4)
  • Great location(3)

Additional Information about Thistle Manchester City Centre, The Portland

Address: 3 - 5 Portland Street, Manchester M1 6DP, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester > Manchester City Centre
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotels in Manchester
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in Piccadilly Gardens in the heart of the city, we’re just five minutes’ walk form Picadilly Railway Station close to some great attractions, the Arndale Centre, China Town the Arena and Manchester central are all a short walk away. The Portland was one of Manchester's first hotels and has a modern feel. Just Gym with a plunge pool and Jacuzzi is available in the hotel. ... more   less 
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Also Known As:
The Portland By Thistle, Manchester Hotel
The Portland By Thistle, Manchester Hotel Manchester
Manchester Thistle Hotel

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Thistle Manchester City Centre, The Portland
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