We went to Manchester for the weekend and were very impressed with the service at the Palace Hotel. Checking in was very fast and friendly. The room had so much character with a Victorian bath and hand held shower. The en suite bathroom and toilet were separate and very spacious. The rooms were all fully tiled, even the bedroom which... More

Booked in Friday/Saturday to attend a black tie event held at the hotel. The service was very good at all levels, in short, the people are good. The food at the event was ok. Like all hotel rooms it was far too warm nevertheless well appointed. Although the room fridge was devoid of any food! My only real complain is... More

Booked this hotel as we where going to see a show at the theatre, which was just across the road, This hotel is big beautiful and steeped in history. The staff are very friendly and will do anything for you. The whole hotel is very clean and light. Our room was basic, but very clean we didn't need anything else... More

I had to stay for one night before a meeting the following day. The building is spectacular and the entrance is very impressive, the public areas are all very clean, modern and well maintained. I was just a little disappointed with my room. Don't get me wrong, it was clean and spacious with comfortable bed, good TV and nice bathroom,... More

I am here in meetings this week and was pleasantly surprised with the quality of the hotel. The room I have is clean, spacious and has all the facilities one needs. I had dinner in the restaurant and it was superb. The staff are friendly and helpful. Would certainly like to stay here again.

My Husband and I got married at the Palace hotel on 25th May 2013 - it was the most amazing day of our lives! Lewis from Events helped us created the most magical day ever. He kept in touch regularly and was really good at keeping me on the ball so I didn't forget anything! Adam and Rachel looked after... More

I was staying here for two nights for a wedding in Manchester. We were upgraded to a premium room but to be honest it was a little dissappointing - spot of damp on the high ceilings, grouting not that clean in the bathroom. All a little dated instead of grand. Good breakfast, good location, helpful staff. Noisy train line outside... More

We arrived at about 3am and were greeted warmly. Throughout my stay the night staff was awesome. My first room was in the basement and it sucked, and no Wi-Fi. The night staff said to check in the morning for another room and I did. They were no help. The next night I talked to the evening staff and they... More

The Palace hotel is really the OLD victorian head quarters of the Refuge Assurance company that has been entirely revitalised into a spacious hotel. The rooms are very tall at least 50% taller than a normal hotel room. The room was comfortable and had a large floor plan with the usual separate bathroom with a bath and shower over. The... More