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Hilton Manchester Deansgate

4.0 of 5
303 Deansgate, Manchester M3 4LQ, England
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Hilton Manchester Deansgate
Ranked #37 of 121 hotels in Manchester
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1,300 reviews from our community

Traveller rating
    480
    434
    196
    100
    90
See reviews for
Families
76
 
Couples
594
 
Solo
67
 
Business
289
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 21 May 2013 NEW

Visited this hotel for three nights between 10th and 13th of May, while over for a Man Utd home game. I must say the room itself and facilities within were top notch, as were the staff in general. After the room had been cleaned one day (immaculately) there was someone knocked the door for feedback on the cleaning service, which... More

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mold flintshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

room was very small, not very clean, stains on carpet, curtains were very worn, we found a packet of cigarettes under the bed, supposed to be a non smoking room!! drink stains on bedside table & tape holding up the corner of said table, clock was very dusty, overall cleanliness very poor, not what to expect from this hotel, only... More

Was this review helpful? Yes 1
Stoke on Trent
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed here with my daughter recently. The room was not really what we expected, although clean. The tap in the bathroom was difficult to turn off? We did however, use the room service for a meal before we went out. This i have to say was excellent, good value for money. I had the Hilton club sandwich with fries... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
21 May 2013

Dear Guest I am really pleased that you chose to stay with us on your trip to Manchester with your daughter. I am so pleased that you enjoyed your dining experience via room service and for breakfast in our Podium Restaurant. We are very fortunate to have a great team of Chef’s lead by Executive Head Chef, David Gale, who... More

IRELAND
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 18 May 2013 NEW

Very poor recent experience here which was very disappointing given the excellent location and cutting edge design of the hotel. All let down by worse than motel-standard housekeeping and poor organisation. Arrived in the evening to be allocated my Executive Plus guestroom without problem, until I actually reached the room. The room had a bad stuffy smell and then I... More

Was this review helpful? Yes 1
John M, General Manager at Hilton Manchester Deansgate, responded to this review
21 May 2013

Dear Guest Thank you for your feedback. I am disappointed to read your review. I appreciate the time you have taken to detail the housekeeping of room originally allocated to you. I am very sorry that the room offered to you was not in perfect condition for your arrival. I have taken this very seriously and have addressed the senior... More

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

This was definitely a stay of two halves. Let's start with the good stuff... The staff (in the majority) are excellent - very polite, helpful and attentive. We were lucky enough to be on Floor 22, one from the top, and so had an amazing view across Manchester which was a real treat. We enjoyed having a swim and sauna... More

Was this review helpful? Yes 1
uk
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW via mobile

My friend and I spent a few hours at the spa at the Hilton on a travelzoo voucher . Included in the cost were 2 treatments , a facial and a massage . A few hours before we were due to arrive , Phil from the spa phoned to say one of the beauty therapists was ill so we would... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

This hotel is amazing, stunning reception area and ultra efficient staff, The views from our room on the 16th floor were amazing, even better later on from the executive lounge on the 23rd floor. Definitely one of my favourite Manchester hotels.

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
15 May 2013

Dear Guest Thank you for highlighting that we are one of your favourite hotels in Manchester, we really do appreciate it. I am pleased that we were able to offer you a warm and efficient welcome and that every single team member that you encountered throughout your stay was efficient. I am thrilled that you enjoyed the view from the... More

London
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 13 May 2013

This hotel has everything covered. From the moment you walk through the door and your bags are taken to your room. Quick check in, lovely room, fantastic pool, great breakfast range and above all nothing phases the staff.

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
14 May 2013

Dear Guest Thank you for sharing your positive feedback with everyone, we really do appreciate it. I am delighted that you enjoyed your stay with us and I am really pleased that you found our service, facilities and breakfast to be excellent. We hope that you will be able to return to the hotel in the future. Best wishes John... More

Newhaven, United Kingdom
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 13 May 2013

I do like this hotel. It is one of my top 4 hotels in central Manchester. I had a great room on the 14th floor, with a spectacular view looking out to the south of the city. The rooms have a contemporary feel and are unlike the 'usual' Hilton offering. The breakfast buffet is superb - I was only disappointed... More

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See 2 more reviews by ShazinDenton for Manchester
John M, General Manager at Hilton Manchester Deansgate, responded to this review
14 May 2013

Dear Guest It was a pleasure to have you stay with us recently and I am glad that you had a comfortable stay with efficient service. Thank you for ranking us in your top 4 hotels in Manchester. This is a great compliment to us as Manchester has a large number of hotels to offer our visitors. I am pleased... More

Accrington, United Kingdom
1 review
5 of 5 stars Reviewed 13 May 2013

I decided that as it was my boyfriend's 21st birthday I wanted to treat him to something different, do something to spend some time together rather than just a present. I treated us to a nights stay at the Hilton and was not disappointed. Upon arrival they offered us a room upgrade, from the 4th floor to the 22nd floor.... More

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John M, General Manager at Hilton Manchester Deansgate, responded to this review
15 May 2013

Dear Guest We are delighted that you chose to stay with us to celebrate your partners 21st birthday. It was our pleasure to be able to look after you both during your stay and we thank you for allowing us to form part of your special celebrations. I am really pleased that we were able to upgrade your room on... More

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Additional Information about Hilton Manchester Deansgate

Also Known As:
Hilton Manchester Deansgate Hotel
Hilton Manchester Deansgate Hotel Manchester
Hilton Manchester
Hilton International Manchester
Manchester Hilton
Hilton Deansgate
Address: 303 Deansgate, Manchester M3 4LQ, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotels in Manchester
#19 Business Hotels in Manchester
#22 Family Hotels in Manchester
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Hilton Manchester Deansgate
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