After reading some pretty bad reviews on Tripadvisor we were surprised at how nice the hotel was. There are definitely some delayed maintenance issues (the carpet really needs to be replaced and the rooms repainted), but the bones are good in this hotel. The bathroom had a lovely marble counter top and the tile was very nice. There was a... More

Stayed here for a week's spa package. The chef is excellent and restaurant staff very attentive. Highly recommend the quality of the spa treatments and the staff although a minor criticism would be that spa reception can appear a little indifferent - they spend a lot of time chatting with one another even when clients are waiting and for non-French... More

Occasionally we drive through France to Spain/Portugal and find ourselves spending the night in the south-west corner of France. We've stayed at, and enjoyed, Biarritz and San Sebastian and thought that we'd try St Jean-de-Luz this time, booking for three nights. Unfortunately most hotels were fully booked, so we thought we'd take a chance on the Helianthal despite the very... More

Love the hotel, the food and especially the thalasso spa. Hotel is built to look like a ship so it feels like you are on a cruise, only better. Spa and restaurant have lovely views of the French Atlantic. Great food and weekend buffet is lavish and delicious. Although we have a home here it's still fun to spend a... More

Great location. The restaurant is really good (French cuisine), the staff is really nice but the hotel needs an upgrade (so does the thalasso). We keep going back because it became a tradition but I doubt an international clientele will like it, especially with the price. I will go back simply because my grandmother will refuse to go anywhere else... More

We spent 10 days in the Hotel and fully enjoyed it. The only draw-back is the access to the Spa facilities is restricted to kids under 14 years of age ! However the proximity of the Sea largely compensates this!

This modern hotel was the only one available to us during the Easter vacation. The city and the Basque Country in France and Spain were packed with visitors. We were offered at a late hour one of the last double rooms by a welcoming receptionist and took it at any rate. Walking in the corridors on the way to our... More

We stayed in this hotel for a few nights in September. For a three star hotel it is lovely. The rooms are spacious and modern. We had a 6 month old baby and they had a sterlising kit and changing mat in the room aswell as a cot. The hotel let us use the microwave to sterlise the bottles every... More

We spent 5 nights here in a standard room in August 2007. This is a very strange hotel indeed. Although it is clean and the location is very good, right behind the beach, there are some wierd touches. Firstly, none of the rooms have sea views, remember this when booking - the hotel itself is located behind an apartment block... More