We chose this hotel for its proximity to the City centre, where we were visiting family. Having read certain reviews on this site for this hotel which have been less than flattering, we were a little apprehensive. However, our fears were unjustified - the hotel was up to the standard we expect from a major chain of hotels in this... More

This is the second Kyriad I've stayed at. The first was in Nevers France and was excellent especially the service which was exactly the opposite to Clermont. When we arrived there was no greeting from the receptionist. We went out for dinner as the restaurant in the hotel was only catering for a coach party that evening, when we returned... More

(A) The hotel is mentionning free wi-fi. It does not mention it works when it wants, and the speed is making the use of it impossible... When I claimed, the answer was : we have someproblems with the provider... In that case just fix it and inform your customers wifi is not properly operating. As it is for me a... More

The hotel is tired and in bad need of refurbishment. I wasn't expecting much but thought that the cost was excessive for the standard. The room was overheated and didn't smell too fresh. The location was not good. The breakfast was plentiful but of low quality with the exception (and I wouldn't expect any different in France) of the bread.... More

Excellent Breakfast , Excellent rooms spacious ,airy and immaculate, the staff speak English . free WIFI service is poor . easy walking distance to the center of town . but the one thing that bothered me was the lack of anything English on their tv channel list , this would normally be a minor irritation , but in a city... More

This hotel was far betterr than the Kyraid Prestige just down the road. The hotel met my request for a balcony; as being a smoker it was miuch easier than travelling downstairs to the front of the hotel. It was a nice room; but no bath. Fully equipped with the correct items and had a mini bar. The wi-fi was... More

Located close to the city center, with own parking garage (charge). The staff was moderate friendly (still okay) but was very helpful when we needed. The room was very aged and used, it would definitely need a complete renovation. The bathroom was absolutely not okay, it was scruffy and a bit moldy too. The tap, the shower were rusty, and... More

Excellent hotel for a one or two night stopover. Room had all the usual facilities (TV, tea & coffee, air con etc etc), was a decent size, modern, clean and tidy and friendly staff. Double room was 60 euro for a weekend night. Hotel has private underground parking (fee charged), although roadside parking available opposite hotel (free overnight, pay at... More

This is a clean and functional place to stay for a few days. The room was bigger than most French hotels in the category. Always kept clean. It's warm and bright. Standard Tea and coffee facilities. The hotel is situated about 5 minutes easy walk from the centre\cathedral square etc and with a bit of map reading you can find... More