I feel sorry for this hotel because although it is an ok hotel, it has so much potential! It is full of old people and we were the youngest. There are no other children here. We enjoyed the outdoor pool and the kids loved it but I would feel self conscious if it was full. We swam at about 6... More

Presumably, having landed in Vichy, one is either lost or on the way back to Calais, but this place should still be avoided even for a one night stop over. Very rude staff, decor from a sad seventies motel, and a general feeling of being in a sanitorium (certainly not the spa it professes to be).

We stayed here for one night, after vising the tourist office. The rooms are hugely in need of upgrade. It was perfectly clean and we slept comfortably, but the decor and furnishings are terribly outdated. What this hotel does have in its favour is the location and car park. This is satisfactory for an evening stopover, but if coming back,... More

This hotel was fine but nothing special. It was right next to a spa, but the services were very expensive so I didn't use them. The front desk staff was friendly and most of them spoke English when necessary. The lobby is bright and cheerful and the bar is open until 11:30 p.m. (I think.) The breakfast was a buffet/continental....many... More

We stayed for one night travelling back from the south of France. Recommended by the tourist office in Vichy as we wanted a three star central hotel with its own parking. Given a room on the top floor - garden view - in reality the car park - where we found the loo had a leak onto the floor, the... More

The normal Novotel standard of a reasonable but unexciting room in a fairly modern block. Food in the restaurant was above average. Has a small outdoor pool. Location is good for the town and the spa.