service was very slow in all areas and the heating did not work at all, not good in december. The hotel was not busy when we stayed so not sure how they would cope if they were busy. Value was good because we had a special deal esle it wouls of been vert expensive considering the above problems More

good location, pleasant staff, food good, only problem was with air conditioning which was too hot and could not be altered. Opening window was too noisy.We received a discount on rack rate- without this room would have been poor value More

We booked into this hotel for an overnight stay on the way to Paris mainly because it is so conveniently located to the old city centre, the A10 and also the secure onsite parking. The staff were very welcoming and gave us perfect advice about dining facilities in town. The rooms, although somewhat dated are clean and large, the beds... More

Each year we stay in this hotel on our way to the sunny south... Always a nice welcome and pleasurable stay. Clean and noiseless rooms, good parking and a nice swimmingpool right beside the restaurant. The hotel is situated very near to the highway though almost in the center of the nice, old town of Orleans. More

The hotel is conveniently located with secure parking, Overall the hotel & service is very good, the food is excellent and the rooms are large. The only drawback is that the second bed in a twin bedded room is a sofa bed and not as comfortable as the main one. Apart from this I would recomend the hotel More

We needed a stopover on the drive back from near the Spanish border and settled on the Mercure in Orleans partly to give us the opportunity of seeing an unfamiliar French town. We have stayed at hotels from several levels of the Accor chain and have generally been satisfied even by the eyewateringly expensive Sofitel in New York where we... More

Every year we stay on both going and return trips.Excellent roms with air con although getting a wee bit tired,spotlessly clean.Breakfast plenty of choice did not use restaurant at night as there are numerous restaurants within a 5-10 minute walk,El Tio [Spainish] is really good..Secure parking 5€.We always bring our dog the river Loire is right outside great for walkies,and... More