The hotel is within yards of the entrance to Le Gare de Lyon. Very clean, modern hotel with the accoutrements of the better star business traveler hotel -- good breakfast, workout room, pool, room service (though with the nearby bistro and brasserie scene I's never order room service). It's not a Paris boutique hotel. Doesn't have that sort of charm.... More

We had been pickpocketed in the metro on the way to the hotel. The reception had already been informed about the incident by the police and they took great effort to make us ease. They offered us free drinks as well as metro tickets left by another guest. They were also very prompt on any other requests. Location was the... More

I should qualify this by indicating we did not have a typical overnight or longer stay. We were renting an apartment which was not going to be ready until 5 pm, but our flight arrived at 7 am. I searched for a hotel that might have day only service and found this Novotel Hotel which was reasonably close to our... More

Great breakfast buffet with lots of diverse food of great quality. Staff very nice too. I had a great room, quite spacious and quiet. The gym is small but hours are extensive. There is also a lap pool that might be convenient for some. This is definitely waling distance to the train station, which is a plus when you got... More

Picked this hotel as it was part of a package deal on Eurostar. It was the best of what they had to offer for our travelling times. Don't get me wrong, the hotel is more than adequate-it's clean, modern and ideally located. Unfortunately, it is the location that we didn't like. It is directly next to Gare Du Lyon station.... More

Our room was way too hot and the central air conditioner was not turned on. Only one window would open about 4 inches. I complained multiple times and given a fan and no other remedy to make my stay more comfortable. I would N OT ever stay at another NOVOTEL it was over priced and very poor customer service.

Arrived in Paris very late on Fri 7/6/2013 and found the hotel we booked was dreadful. Checked out immediately and booked this Novotel online for the remaining two nights. We booked a standard double room which was very nice and comfortable. However, the bell from the lift rang each time someone used it - this became a great annoyance as... More

Spent 1 night there...and I can just say that 4 stars are definitely not the right ranking for the hotel. Let's talk about it in 2 parts: Inside: the lobby is nice, well furbished and with personnel extremely polite, good English spoken, service oriented. The rooms are disappointing and show clearly why I say the 4 stars are by far... More

This hotel was wonderfully situated for travelling around Paris. We used the metro extensively, and finished by getting the TGV to Genova, all of which was across the road at Gare de Lyon. Brilliant location. Nice staff.