Could not believe the small size if this hotel and the lacklustre service. I often choose Ibis because I know what I am getting - I was incredibly disappointed with this hotel. You can only just fit two people in the lift (no luggage). The rooms were very cold, radiators don't work, there is an air con blowing lukewarm air.... More

We stayed at the hotel ibis for 3 nights over christmas 2011, the staff are very friendly and will help you in any way possible. The room was nice but a bit basic and shower was tiny to wash in, they weren't very good at filling up the soap either as you could tell it hadn't been re-filled before we... More

I chose this hotel because it is close to a subway and at reasonable fare. Although I can state that this was the worst Ibis hotel I ever booked. And consider that I usually book at Ibis whatever cities I visit. The lift is quite small (maximum 2), bathroom was a little bit mouldy, is possible to hear yours neighbors... More

My wife and I were in Paris for a couple of days with friends on our way back to the US after a fortnight in the French countryside for Christmas. The location of the hotel is superb, right in the middle of pretty much everything and with the metro a short walk away it was never a hassle getting to... More

Appalling customer service - please avoid this hotel if you can. Following checkout, I received a potentially fraudulent voicemail from the hotel saying that I had not paid and to call them, presumably yo give my credit card details over the telephone. Subsequently, the hotel has verbally admitted its mistake, but has refused to formally apologise or to recognise the... More

Having a very early flight out of CDG, I'd order my taxi the night before. I arrived at reception early and the staff person on the desk offered me a cup of coffee. It was a small thing, but made my morning. More

The hotel is well positioned between 2 Metro Stations and is easily reached from the Gare du Nord. This was the second Ibis on my trip. The staff member was polite. However my room (101) was a broom cupboard next to the lift shaft which took up a corner of the room, making it the smallest room I had ever... More

The room was small, bad smell coming from the toilet, and they told us the breakfast was until 10:30, but in fact it was until 10, after this time they had a “petite formule” but with a normal price, and they wanted to charge us more breakfasts than what we had, but this problem we could solve. Normally Ibis hotels... More

Made a reservation. Got no confirmation, than no answers to a few e-mails. Refused by e-mail. Money was charged. Now started chargeback procedure with my bank due to stealing. More