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Terrass Hotel

4.0 of 5
12 rue Joseph de Maistre, 75018 Paris, France
Hotel amenities
Ranked #342 of 1,849 hotels in Paris
4.0 of 5 stars 296 Reviews
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296 reviews from our community

What travellers say about this hotel
  • Metro station(5)
  • Very comfortable(4)
  • Junior suite(4)
  • Eiffel tower(4)
  • Moulin Rouge(3)
Traveller rating
    146
    99
    28
    16
    7
Only show reviews for Family (23) | Couples (120) | Business (33)
Date Rating
ordflyer
Chicago
Top Contributor
68 reviews
114 helpful votes
2 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

After having stayed at Terrass for three days and now looking at the other reviews, I have to wonder if I was at the same hotel. It is not often that I say “never again” but Terrass is one of those places where I won’t be back. This is as close to a "one" star as I have been with... More

Was this review helpful? Yes
Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
8 February 2012

Dear Ordflyer, First of all, we would like to thank you for taking the time to explain what happened as all comments are valuable to us and help us maintain the quality of service to our guests. We are deeply sorry about the inconvenience you encountered during your stay at the Terrass Hotel. Please be aware that we constantly try... More

mugsyNashville_TN
Nashville, TN
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

This December was our third trip to Paris. Always tough to compare but all six of us in my family think we would return to the Terrass hotel and to the MOntmartre area. We liked the location of the hotel, the ease of catching the bus,the neighborhood with little stores, shops and bistros, the wonderful desk help, comfortable rooms,free wifi... More

Was this review helpful? Yes
Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
2 February 2012

Dear mugsyNashville_TN, We were delighted to welcome you at The Terrass Hotel and we are glad you enjoyed your stay with us ! I thank you on behalf of our team for the nice comments your wrote and hope to welcome you again very soon. Best regards, Jean-Patrick Lebrun - General Manager More

bmatt1407
New Malden, Surrey
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We booked a junior suite for a night's stay and were very impressed with the standard and size of the room. The hotel itself is in a great location to enable you to explore Monmartre and close by to the Moulin Rouge. We found the conceiage very helpful and he recommended a great restaurant off the beaten track which we... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
2 February 2012

Dear bmatt1407, We are so pleased to read that you enjoyed your stay at the Terrass Hotel and we would like to thank you for this kind comment. We are all looking forward to have the pleasure to welcome you in summer to enjoy our roof top bar ! Kind Regards, Jean-Patrick Lebrun - General Manager More

dimples09
Ireland
Reviewer
5 reviews
6 helpful votes
3 of 5 stars Reviewed 12 January 2012
3
people found this review helpful

My girlfriend and I stayed here over New Years and had a largely positive experience. The hotel is perfectly located if you like the bohemian feel of Montmarte. The Sacre Coeur is nearby and the front facing rooms offer views of the Eiffel Tour (and Montmarte Cemetary!). The room was comfortable and beautifully decorated, if a little on the small... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
23 January 2012

Dear dimples09, First of all, we would like to thank you for taking the time to explain what happened as all comments are valuable to us and help us maintain the quality of service to our guests. Regarding your last stay at the Terrass Hotel, we wanted to apologize for the inconvenience you encountered. Please be assured that we have... More

Stuart N
Elgin, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 January 2012

Me and my partner stayed in two hotels during our visit to Paris recently. Both of which were 4 star hotels. The Terrass Hotel exceeded all of my expectations and we thoroughly enjoyed our very comfortable stay. The hotels location with the room's views along with friendly staff made the other hotel we stayed in look shabby and just did... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
16 January 2012

Dear Stuart N, Warm comments as yours are our best rewards: a big thanks to you ! See you soon at the Terrass Hotel. Best regards, Jean-Patrick Lebrun - General Manager More

theworldisamazing
london
Senior Reviewer
8 reviews
9 helpful votes
2 of 5 stars Reviewed 3 January 2012

With a city as diverse as Paris its hard to know where to base oneslef but having stayed in other arrondissments it seems a fun idea to try the Sacre-Coeur area on this occasion. The location I would happily recommend but the hotel for the price leaves much to be desired even taking account that we were fortunate enough to... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
16 January 2012

Dear theworldisamazing, First of all, we would like to thank you for taking the time to explain what happened as all comments are valuable to us and help us maintain the quality of service to our guests. Regarding your last stay at the Terrass Hotel, we wanted to apologize for all the inconvenience you encountered, we are really sorry that... More

FP-MSP
Brussels, Belgium
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 18 December 2011

The hotel is ideally located and has a stunning view from the top floor terrasse. The junior suite has a beautiful eiffel tower view and is very quiet considering the busy road running close to the hotel. The suite is very spacious, the bedding is excellent, so is the "rain" shower with a double sink and a bathtub. The front... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
3 January 2012

Dear FP-MSP, First of all, we would like to thank you for taking the time to explain what happened as all comments are valuable to us and help us maintain the quality of service to our guests. Regarding your last stay at the Terrass Hotel, we wanted to apologize for all the inconvenience you encountered. Please be assured that we... More

19katy80
Manchester, United Kingdom
Top Contributor
66 reviews
115 helpful votes
3 of 5 stars Reviewed 18 December 2011

Montmartre is a nice area to stay in. There are lots of nice little shops, bars and restaurants within walking distance of this hotel. The staff were all very friendly and helpful but the rooms, while clean, aren't great. They look like any big chain hotel rooms, small and bland. On the positive side our room had a good view... More

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Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
3 January 2012

Dear 19katy80, We are absolutely sorry for the inconvenience you encountered during your stay, and we would like to assure you that this situation does not reflect the level of service that all the team of the Terrass Hotel is dedicated to offer to our guests. We remain available for any further assistance you may need. Best regards, Jean-Patrick Lebrun... More

Blackpearl99
Zurich, Switzerland
Contributor
19 reviews
36 helpful votes
4 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

The hotel is located close to Sacre Coeur and some streets with a lot of good restaurants. The room was rather small but clean and nice. The bathroom rather big (compared to the room) and functional. Price is ok for Paris but not cheap. Breakfast buffet was included and nice. Wifi was included too and pretty fast. More

Was this review helpful? Yes
Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
19 December 2011

Dear Blackpearl99, Thank you very much for leaving your comments on TripAdvisor. It was such a pleasure to hear that you enjoyed your stay at the Terrass Hôtel ! The size of our rooms depends on the category. Contact us directly for your next stay and we will select the room that suits you best. Hope to see you again... More

RMPS01
london
2 reviews
2 helpful votes
2 of 5 stars Reviewed 21 November 2011
2
people found this review helpful

For my birthday my boyfriend took me to paris for the first time. He wanted it to be really special and romantic for me so he booked a junior suite at this hotel and asked for roses to be put on the bed as a surprise and requested a nice room, red if possible to look romantic and offered to... More

Was this review helpful? Yes
Hotels_MHurand, Directeur général at Terrass Hotel, responded to this review
7 December 2011

Dear Guest, Following up your last stay at the Terrass Hotel, I wanted to apologize for all inconvenience you encountered. I would like to assure you that this situation does not reflect the level of service that all the Terrass Hotel ‘team is dedicated to offer. I'm convinced that your negative perception unfortunately corresponds to an accumulation of facts that... More

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Terrass Hotel Also Known As

  • Terrass Hotel Paris
Address: 12 rue Joseph de Maistre, 75018 Paris, France

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