My wife and I were offered the night there for our wedding night. To be honest, we are not very demanding and we were tired... so a warm service, a cosy room would have made us the happiest couple... How disappointing! The hotel is simply old... torn wallpapers in the corridors, broken tiles in the bathroom, furnitures which may look... More

Vastly overrated. Beautiful building but decoration and furniture need a full refurbishing. Welcome is ok but impersonal.Decoration is dull and worn out. The bar is a 4 table corner in the main reception area. Even worse is the breakfast : poor service and far from you can expect from a 4 star carlton : I heard people complaining from the... More

I visited the Carlton Hotel on the 30th november/1st December 2012 with a group of leadinbusiness women from the international Women's Forum. The hotel service was friendly and we enjoyed the breakfast but I cnnot recomend the hotel to stay in for another reason. We left out leggage at the desk on the Saturday at Miday with the staff saying... More

We love this hotel, the building has character and style. The rooms are clean and well appointed, the breakfasts are just the best. There are minor imperfections here and there but nothing of any note.Beds are very comfortable and we had a fantastic rest for our long weekend. The staff were very helpfull even with my rubbish French. Stay and... More

Superb location for historic and shopping areas of Lille - literally steps away. We had a very large room with plenty of space and most amenities although the decor was a bit tired. The service was warm and friendly - no hitches with anything. The hotel was also nice and quiet in terms of outside noise and warm despite it... More

The Carlton is very well located for the station(s), the shops and restaurants. The staff are very friendly but it's rather pricey and, while our room was sizeable and the bed large and comfortable, there was no carpet. Furthermore the bathroom was a squeeze since the toilet was fully enclosed (impossible for a large person I reckon). Overall we'll still... More

Stayed for three nights as a Christmas market break. This was our second stay at the hotel (first a few years ago booked independently) booked through Voyage Prive. On the first occasion the room was fabulous, overlooking the Opera House; this time we knew that our standard room would have a view so we asked for the other side this... More

My partner and I spend one night in the Carlton last weekend to experience the Lille Christmas Market. When we arrived, we were met with the amazing lobby and valet parking service. When we got to the room (through the amazing corridors and mini-lobbies) we were met with cracks in the ceiling and damp on the walls. However, as we... More

Just back from a 3 night stay at the Carlton Hotel and can recommend it as a great place to spend a few nights when visiting Lille. Its location could not have been better, only a minute's walk from the Place du Theatre, 2 from the Grande Place and 5mins from the Xmas Market. Many good restaurants within close proximity,... More