I stayed at this hotel for 5 days and enjoyed my stay, there were no quirks with the place but it was just the general expense of Deauville that makes it difficult to rate a place 5 stars here. Deauville is SO expensive and this hotel is no exception. I had room service one night which was a glass of...
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The Royal obviously is trying to retain some sort of old school style of luxury. I found the room a bit cramped and cold. The food was very expensive, but I don't count that against the Royal since that is obviously what you are looking for when you stay at a Barriere property. Unfortunately I was here during the winter...
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Dear 4projectmayhem,
First, I would like to thank you for chosing the Hotel Royal in the first place.
Then, I do understand your concern regarding the food but to be honest I do not understand as our restaurants are closed
as well as the Hotel from beginning of November to beginning of March. We open for groups and meetings only...
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Many travellers like the Royal for its old world charm and location. Both valid points. As for me, these are the only points. After a wonderful reception by Julien at the front desk. We were shown to our very warm "sea view" room, which was in fact located overlooking an apartment block, beyond which if you crane your neck you...
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Dear Voyageur à Paris,
First of all, I would like to thank you for choosing the Royal Barrière for your recent stay in Deauville and take this opportunity to thank you for your feedback you shared with us and for the kind words regarding Julien our receptionist
We have experienced very high temperatures during your stay at the Royal which...
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The Royal Barriere is by far the best hotel in beautiful Deauville. The hotel is a palace hotel a la francaise with some beautiful contemporary touches. The lobby, bar, and restaurants are wonderful,the atmosphere distuinguished,and the rooms gorgeous. Also the piano player is among the best in any hotel we have been to.
It s a five star luxury hotel...
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Dear TravelfanCapri,
We are absolutely delighted that you enjoyed the hotel and its services! Thank you very much for sharing your impressions.
Thank you very much as well for congratulating the concierge team and Mario our piano player. I have shared your words with them and thanked them for their outstanding service. Personalised service to our guests is very important...
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Lucky us that we spent only 24hr in your Royal, I cannot imagine what other misfortune would have crossed our way if we’d stay longer…
Arrived on August 1st at12hr, our room wasn’t ready, the reception clerk informed us that check in is at 15:00hr, and she asked for our mobile phone Nr “to alert you when the room will...
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Dear MDWaysman
I apologize for the bad experience you had at the Royal Barrière during your stay in Deauville. I am utterly embarrassed about the situation we put you in and apologize for the inconvenience it caused to you.
Following your mail and fax, i sent you an answer to all those unexpected matters and hopefully you will take advantage...
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Forget about the niggling things like the small room and no a/c because the rest of this magnificent hotel is memorable. The staff and service are 5 star. It is very expensive but worth every penny. A meal for 2 was180 euros with a couple of drinks. Bar snacks start at €23 but to take in the atmosphere of this...
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Dear Sam95kent,
First of all I would like to thank you for choosing the Royal Barrière during your last stay in Deauville and for taking the time to share your feedback with us on TripAdvisor.
I already forwarded it to the entire team and needless to say that they are very happy that you enjoyed your stay with us and...
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Hotels of the Barriere group, including the Royal together with Normandy and Hotel du Golf, comprise the most prominent luxury accommodation in the chic though somewhat passe resort city of Deauville. On a number of occasions throughout the year the city's top hotels host a wide array of celebrities from prominent politicians to movie starts who come to this city...
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Dear CONTANTINO 3,
I would like to start by thanking you for taking the time to share your review on Tripadvisor and for the interest you showed in the Hotels of the Barrière group.
Please make sure I have taken your remarks into great consideration and that we continually work with our team to improve day by day the quality...
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This hotel really is a Grand old lady from a different era, a lot of earlier reports indicated she had maybe seen better days? I can only report on my room on the 7th floor, The room was large and decorated in a period style, although some of the woodwork was a little tired generally the condition of decoration was...
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Dear WULFIE,
Following your stay at our hotel, you were kind enough to share your feedback for which we would first like to thank you.
I am very glad that you enjoyed your room. I took note of your comment regarding the air conditioner and I apologize for the inconvenience.
I look forward to having the pleasure of seeing you...
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We arrived in Deauville following the G8 Summit - the Royal Barriere is a grande dame badly in need of a facelift. It has terrific bones, and the staff couldn't be friendlier or more helpful, but the rooms and common areas are quite tired. Also, it's irritating to pay 30 euros for a bowl of cereal because there is no...
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Dear TSB 90,
First of all I would like to thank you for having chosen us for your last stay in Deauville and for having shared your feedback with us.
I already forwarded your positive comments to my staff: they are our best reward and they strongly encourage us to uphold the level of service you are entitled to expect…...
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We were very pleasantly surprised by the quality of the hotel, professional and friendly service and attention to detail. The hotel exceeded our expectations by far and large, especially after reading some negative comments before the trip. We have stayed in quite a few 5 star hotels before but do not remember the room to be so well prepared for...
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Dear Maria_Alexandra17,
First of all i would like to thank you for choosing the Royal Barrière and for taking the time to share your experience on Tripadvisor.
I already forwarded your positive comments to my staff, they are our best reward and they strongly encourage us to uphold the level of excellence you are entitled to expect…
Thank you again...
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