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Mercure Avignon Cite des Papes

4.0 of 5
1 rue Jean Vilar, 84000 Avignon, France
Hotel amenities
Mercure Avignon Cite des Papes
Ranked #23 of 70 hotels in Avignon
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196 reviews from our community

Traveller rating
    38
    83
    51
    18
    6
See reviews for
Families
29
 
Couples
94
 
Solo
20
 
Business
17
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bracknell, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013

Hotel located on the corner of Le Place d'Horloge & Place des Palais about 20 yards from the Palace entrance. central & easy walking distance to all sights and museums Hotel has recently been refurbished and redecorated to a high standard. Check in extremely quick with minimum of formalites. Room was a good size, well decorated and spotlessly clean. Minibar,... More

Was this review helpful? Yes 3
See 3 more reviews by Martin L for Avignon
London, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 12 May 2013

This is a very well located hotel especially since we were allocated the 6th floor room that has a terrace that opens out onto the Papal Palace. The room was modern and well-equipped and while we could have done with more tea bags, the breakfasts were fine. The service from the staff was very helpful - they found us a... More

Was this review helpful? Yes 2
See 3 more reviews by themacrae for Avignon
Cape Cod, MA
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 May 2013

This hotel was perfectly located for all activities. The rooms were very comfortable & modern. We were a couple of grandparents with a 12 year old grandson & the sofa opened into a very large bed for him. The tea/coffee service needed monitoring since the staff did not always leave the correct amount of supplies. The breakfast room was adequate... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 24 April 2013

Love this hotel. Our room was freshly refurbished, the staff were fantastic and the location is perfect. The only thing that needs attention is the client comfort supplies from housekeeping. There was not enough tea, coffee etc but the front staff quickly looked after us. Would definitely recommend this hotel.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

Luxembourg, Luxembourg, Luxembourg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

Very pleased with the high standard, the hospitality and the modern layout of this hotel in the heart of the city of Avignon. Very competent and friendly staff. Great breakfast facilities. Rooms are spacious and with all luxury required. Excellent price/quality stay. Will certainly visit again.

Was this review helpful? Yes 1
Cardiff, United Kingdom
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 15 March 2013

Ok hotels have to refurbish but the scale of this meant only two floors operating and nothing on ground floor. New rooms are comfy with soft or firm pillows. Bathroom with reduced length sunken bath. Breakfast good but no other F&B operations operating. Staff helpful and apologetic but not a hotel for those with any mobility problems as multiple stair... More

Was this review helpful? Yes 2
See 3 more reviews by Flynnwales2 for Avignon
Marseillan, France
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 11 March 2013

On arrival, reception/lobby, it was clearly evident that Hotel undergoing major renovations. Although room allocated (608) newly renovated, lingering odour of pain smell remained. In addition unusual and unpleasant odour in dining/breakfast room remained present throughout stay. Major renovations being undertaken and numerous trades persons moving equipment about, particularly in lobby and reception area.

Was this review helpful? Yes 4

Review collected in partnership with Accorhotels.com

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11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 31 December 2012

We were very pleased with the location. It is right next to the Palais du Papes. There was a Christmas market set upon the square right outside. Staff was friendly and competent. Good value. Spacious room. Everything worked. An economy hotel done right!

Was this review helpful? Yes 3
Sydney
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 27 November 2012

Stayed here for 2 nights in October 2012. The location is brilliant - right next to the Palace of the Popes in the heart of Avignon. Room was a good size, with free wi-fi a decent television and good bathroom. All floors are serviced by a lift. Breakfast provided was excellent with a large selection to choose from. We found... More

Was this review helpful? Yes 3
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 18 November 2012

Stayed here for 2 nights on business due to it's proximity to the Palais du Papes. Hotel is aged and could do with refurb, but location was excellent and the staff were superb. Nothing was a problem. Breakfast good, didnt eat in the restaurant for dinner so can't comment on that. All in all a good stay in an average... More

Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

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Additional Information about Mercure Avignon Cite des Papes

Also Known As:
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Avignon Cite Des Papes Hotel
Accor Avignon Cite Des Papes
Address: 1 rue Jean Vilar, 84000 Avignon, France
Region: France > Provence > Vaucluse > Avignon
Amenities:
Restaurant Wheelchair access
Hotel Style:
#7 Luxury Hotels in Avignon
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A privileged location in the heart of the city. The Mercure Cite des Papes is situated on the Place d Horloge square, the vibrant centre of the old city with its theatre and numerous cafes. Close by is the Palais des Papes, or Palace of the Popes, incorporating the International Convention Centre. 89 comfortable rooms. All in all, this hotel is the ideal place to discover the charms of the city and make the most of your visit to Avignon. ... more   less 
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Mercure Avignon Cite des Papes
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