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Thames Residence Hotel

36 bd Saint Roch, 84000 Avignon, France
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Thames Residence Hotel
Ranked #2 of 69 hotels in Avignon
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45 reviews from our community

    Trip type
Traveller rating
    36
    8
    1
    0
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Date Rating
Windsor, Canada
Top Contributor
85 reviews 85 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We booked two apartments here for the long weekend on the recommendation of our travel agent. A great recommendation indeed. We were greeted by Phillipe who accompanied us to the apartment and gave us a very detailed 20 minute briefing about the apartment, the property, and places to go and see while staying in the area, as well as those... More

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See 4 more reviews by BarryFowler for Avignon
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review
22 May 2013

Dear Harry and Barry , Thank you for taking time for leaving your comments about your stay with us ! I personally feel happy you like our apartments' services even if we had a problem like you wrote it with the internet box of one apartment ! Generally, there is only one internet installation for one hotel, but here, as... More

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

Allthough we arrived later than "official" opening hours of his office, Philippe was extremely helpful. I have never got as detailed information of any place I have visited as he gave to us. Residence itself is excellent choice especially if you are travelling by car because they have really good underground parking. We had a room with patio and it... More

Was this review helpful? Yes 1
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review
14 May 2013

Dear Jarkko, Thank you for taking time for sharing your experience at Thames Residence in Avignon with all Tripadvisor community ! But I have to say that I am only "the seeing part of the iceberg" and all our staff, Dilber and Juan Facundo( from Argentina) give the best they have to make all apartments really "top" and therefore, they... More

San Diego, California
1 review
5 of 5 stars Reviewed 6 May 2013

The best accommodations we had in France. Location, location, location. The amenities were fabulous as well as our host Phillipe. He was always available for help or guidance with lots of suggestions and knowledge of the area. The rooms were very comfortable with all the conveniences of home. I will tell all my friends and family and most definately stay... More

Was this review helpful? Yes
PHILIPPE D, Responsable réception at Thames Residence Hotel, responded to this review
8 May 2013

Thank you very much for taking time for making your first review on tripadvisor ! Thank you also for your review and comment about our small luxury apartments' services ! We didn't have the weather you have in San Diego but anyway, you had a wonderful stay, with nice cooking lesson, nice food and wines' tasting ! provence is so... More

Carlsbad, California, United States
1 review
5 of 5 stars Reviewed 1 May 2013

Comfortable, convenient and welcoming. So grateful to have the hotel/residence so close to the tgv with all of our luggage in hand. Excellent wifi, tv channels, fully equipped apartment with no details overlooked. Phillipe was so gracious, welcoming and knowledegable. Merci....we will return again.

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PHILIPPE D, Gérant at Thames Residence Hotel, responded to this review
3 May 2013

Thank you for taking time for sharing your experience with Thames Residence in Avignon with all Tripadvisor's community ! I am happy you had a nice stay in Provence and I hope welcoming you again in the future ! More

Nanuet
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2013

We stayed at the Thames Residence for 3 nights in early March and we thought the accommodations were first rate. Philippe was there to great us at about 11 AM and showed us to our room. It had a great sitting area, a kitchen (which we did not use), a very comfortable bedroom and a really nice bath. Philippe had... More

Was this review helpful? Yes 1
PHILIPPE D, Directeur général at Thames Residence Hotel, responded to this review
31 March 2013

I thank you very much for taking time for leaving your comments on tripadvisor for sharing your satisfaction with all tripadvisor community ! We will be pleased and happy to welcome you again in the future for summer season, or the one which is marvelous, from september to november with the "indian summer" and the grapes harvest" in the Chateauneuf... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 January 2013

We are a family of 8 and we had 2 double rooms and a quadruple room. The residence (part of grand hotel) was perfected located beside the Avignon city train station (3 mins walk). As mentioned by all, Philippe was very informative and helpful and provided lots of informations promptly (by emails). The rooms were very spacious, clean and very... More

Was this review helpful? Yes 1
Gothenburg, Sweden
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 7 January 2013

I can only back up some of the previous comments. Philippe, the manager, is a real pleasure to deal with. He was very kind and helpful. The place itself was great. Everything clean and fresh and with all the things one needs. It was strange though that the Thames apartments share the same building as the Grand Hotel in Avignon.... More

Was this review helpful? Yes 1
PHILIPPE D, Directeur général at Thames Residence Hotel, responded to this review
31 March 2013

It's the first time we had such problem with Grand Hotel reception, but we can understand the situation when welcoming is done by trainees who don't already know exactly what to do ! We don't have such problem of course, Philippe answer all mails and welcome personally all guests staying in Avignon ! He like so much his "job" that... More

Brisbane
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 20 November 2012

I hate to be the dissenting voice amongst five-star reviews, especially for the fact that Philippe, the manager, is a real pleasure to deal with. We found him very helpful both before check-in and during the stay. The residences themselves are clean and well-located just outside the walls of Avignon and underground parking can easily be arranged prior to check... More

Was this review helpful? Yes 3
PHILIPPE D, Manager at Thames Residence Hotel, responded to this review
23 November 2012

Dear Guest, Thank you for your review ! Unfortunately, I do not sleep in the apartments we propose but we couldn't leave the situation like this ! Not because you said the mattress was too firm because most guests prefer to have firm mattress, it is better for the spine ! Firm would be ok, too firm is too much... More

Hasselt, Belgium
Top Contributor
101 reviews 101 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 11 November 2012

We found this apartment on Tripadvisor. It was perfect for the 3 of us (my husband, my 20-year-old daughter and I). We had a livingroom with and a bedroom each with a double bed. The kitchenette was small but everything to cook our own meals was there. The apartment has a big, shared balcony with a table and chairs for... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 October 2012 via mobile

The apartment hotel is fabulous, we had a room facing the main city walls; it is convenient, within 15 mins walk to most locations and right next to the central train station. The apartment has a large living room and a bedroom, with a large balcony. Philippe is just great, warm and extremely friendly and helpful. There is an IP... More

Was this review helpful? Yes 2
See 2 more reviews by Temandy for Avignon
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Additional Information about Thames Residence Hotel

Address: 36 bd Saint Roch, 84000 Avignon, France
Phone Number:
Region: France > Provence > Vaucluse > Avignon
Amenities:
Business Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 69 hotels in Avignon
Price Range: $$
Official Description (provided by the hotel):
4 star residence located right in front of the city walls, 10 min walk from the Pope Palace. Spacious suites, totally equipped for short or long stay. ... more   less 

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