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PV-Holidays Residence Pierre & Vacances Villa Francia


Hotel class 2.0 of 5
33 Avenue Wester Wemyss, 06150 Cannes, France
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Reviews you can trust

58% Do not recommend
2.5 of 5 stars 58 reviews
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By trip type
All (58)
[ Date ] [ Rating ]
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1 of 5 stars
ankutzzza   1 contribution
romania
29 Jan 2010 | Trip type: Friends getaway

if it weren't for the pool ,cannes itself ,nice and monaco our vacation would have been ruined...We went as a large group of 13 people.We booked 2 large apartments that they said there were for 6-7 people.our fault that we didn't realise that in all the photos they showed the livingroom and the double bedroom.But where was the photo with... more

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1 of 5 stars
UrbanAngel333   1 contribution
Toronto
22 Jan 2010 | Trip type: Business

Deplorable - gives Cannes a really bad name Shame on the false advertising more

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2 of 5 stars
Oliver0206   1 contribution
Tunbridge Wells
27 Sep 2009 | Trip type: Family

I have just come back from spending a week here with my wife and 3 year old son and have to say our experience was not a good one. The first apartment we were offered had broken bedside tables in the childrens room, mouldy shower curtains and disgusting stains in the toilets. We were then offered a slightly better apartment... more

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3 of 5 stars
zippy&bungle   4 contributions
Cornwall
21 Sep 2009 | Trip type: Couples

Me and boyfriend have just returned from a week staying at the cannes villa francia. When we arrived we were greeted by a security person on reception who couldnt speak a word of english, we were directed to our apartment with a map of the complex (which is massive). The apartment was quite old and run down, we decided to... more

Management response from
pv_customer_liaison, Site Manager for Pierre & Vacances Villa Francia

Dear zippy&bungle, Many thanks for your recent review of the Pierre & Vacances Villa Francia property. We're really pleased that you liked the pool area and the grounds, as well as the great views from the property. I wanted to respond personally however to apologise that the first apartment that you stayed in at the complex was not up to...

Never again
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1 of 5 stars
danadedecker   1 contribution
boom
13 Sep 2009 | Trip type: Couples

Left the same day Room was mouldy, smelly and just plain desgusting more

Management response from
pv_customer_liaison, Site Manager for Pierre & Vacances Villa Francia

Dear danadedecker, Thank you very much for your posing on Tripadvisor regarding your recent stay at Villa Francia. We are extremely sorry that your stay with us was not up to our usual high standards. This is a very rare occurrence, in one of our most popular locations. In addition to ensuring that all rooms are spotlessly clean for new...

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1 of 5 stars
hants25   1 contribution
england
16 Aug 2009 | Trip type: Family

We stayed at this complex for a week. The grounds were kept lovely but the service in the bar, restaurant and reception were dreadful. Our apartment seemed to be the furthest away with many steep hills and steps. My mother has recently had back surgery and we asked on two occasions to change our room as the distance was too... more

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4 of 5 stars
flyingawaywithyou   1 contribution
Cork, Ireland.
4 Aug 2009 | Trip type: Family
1
person found this review helpful

I have to say I was extremely worried after reading the reviews here but I had nothing to worry about. We did have a long wait before we got our apartment on arrival but seeing as we were there at 11am it was to be expected. However the apartment was by no means unsatisfactory and had a good sized balcony... more

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1 of 5 stars
unhappy22   1 contribution
manchester
17 Jun 2009 | Trip type: Friends getaway

myself and my family and friends went here on a long weekend although the view and the pool were stunning, the rooms were dirty and had a smell about them we had to move rooms 3 times the first room hadnt even been cleaned the bedding and dirty towels were still in there from the previous occupant. the staff were... more

Management response from
pv_customer_liaison, Site representative for Villa Francia

Thank you for taking the time to post a review of your stay with us. I wanted to reply personally and apologise for any inconvenience caused by unsuitable rooms on arrival. High standards of cleanliness are one of our priorities. We have a strict procedure to ensure that all of our apartments are cleaned thoroughly and appliances checked before new...

Oh my god!!
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2 of 5 stars
Nic12345   1 contribution
Lancs
16 Jun 2009 | Trip type: Friends getaway

I have never been to a place where staff were so rude and the service was so poor that I would never recommend this place to anyone! The only saving grace was the pol and the views. The English were treated like second rate citizens and it was dosgraceful. Food did not arrive, staff would not serve us, it was... more

Management response from
pv_customer_liaison, Site Manager for Villa Francia

Thank you for your recent comments on Tripadvisor following your stay with us. I'm sorry to hear of your comments regarding your bad service. I'm pleased to say these comments have been strictly noted and not only will they be used within our next customer training session, they have also been passed onto head office for review. Our customers’ comfort...

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4 of 5 stars
Francophile67   10 contributions
Nottinghamshire
13 Apr 2009 | Trip type: Family
1
person found this review helpful

After reading some less than complimentary reviews, I thought that following our holiday at these apartments, it was important to write down our experience - especially since it was very positive. The apartments were clean and well kept, and equipped with all you are likely to need, except a pair of scissors (best to take some). The kitchen corner doesn't... more

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PV-Holidays Residence Pierre & Vacances Villa Francia Also Known As

  • Villa Francia
  • Villa Francia Cannes
Address: 33 Avenue Wester Wemyss, 06150 Cannes, France