Yep the Le Grand hotel have managed it! I was charged €12 (£10.30) for a large glass of beer. The most expensive pint of beer I have ever paid for. It's tantamount to theft, it really is. I hate to harp on about it but I only paid (I say only) £6 in Oslo, and £7 in Reykjavik. Apart from...
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Dear Valued Guest,
Thank you very much for taking the time to review our establishment further to your stay in January.
We are delighted to learn that you enjoyed the hotel and its 60's style.
Nevertheless, we are sorry that you felt the cost of our pint of beer was outrageous. It is something of a surprise for us considering...
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Location was fantastic rooms spacious and well appointed cleanliness was well addressed staff very friendly and approachable only one issue for us was having no tea/coffee making facilities especially with my wife being addicted to coffee lol but we got around that problem ,overall a great hotel in a fantastic location we will be back and will look forward to...
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Staff were very attentive and exceeded my expectations
In particular, the restaurant Park 45
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Dear Guest,
We would like to thank you very much for your feedback.
We are glad to learn that we did meet your expectations during your recent stay in our establishment.
Our guests' satisfaction is our priority and we are constantly working on the quality of the service provided.
We hope we will have the pleasure to welcome you back...
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We stayed Weds 12th October for 4 nights in room 445. Room was huge, nice bowl of fruit, bathroom not 5 star but better than the one at home!! If you are having a bad day, go and get a drink from the barman (Alex) ..... he should be on stage!! Extremely attentitive with a great team around him too....
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Dear Guest,
We had recently the pleasure of your visit and we would like to thank you for the time you took to share your opinion.
We have taken good note of your comment regarding the bathroom and we would like to inform you that this is beeing discussed.
Nevertheless, we are delighted that you spent a pleasant stay with...
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nice hotel with a perfect position on the croisette. Room is nice but the bathroom was not at the level of a 5 star hotel( i had a junior suite, 40m)
The plage 45 is really nice!
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Dear Valued Guest,
We appreciate the time you took to share your opinion further to your stay in Le Grand Hotel.
We are very pleased to read that you enjoyed the hotel and its location.
Regarding your comments on the bathroom we are sorry that it did not meet your expectations and we take into consideration your opinion on this....
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We choose this hotel because of it's restaurant and private beach . We stayed three nights . Much to our disappointment we were rather arrogantly told that both facilities were fully booked for (at least) the duration of our stay . No single effort was made to come up with alternatives or suggestions . Although the rooms are "ok" they...
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Dear Roger576,
Thank you for your valuable comments.
We are very sorry that you had an unpleasant experience in trying to book the beach and the restaurant.
As explained to you in our previous correspondance, our Michelin starred restaurant "Le Park 45" and our beach "La Plage 45" are both highly popular in Cannes, especially during the high season. This...
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We chose Le Grand as we had read on trip advisor that the location of the hotel is perfect. Indeed it is perfect. The central location is brilliant for going out in Cannes. Perfect for the beach... perfect for the nearby restaurants and bars.. perfect distance for the old town and all it has to offer.
However, other than that,...
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Dear Guest,
We would like to thank you for your valuable comment.
As mentionned on our website, the Grand Hotel does not have a swimming pool but a private beach.
The extra charge of 19 € for the beach (including a sun lounger, a towel and a parasol for the day) is a very special rate we only offer to...
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I stayed here with my wife for three nights in July, and was disappointed. When we arrived the room was not ready (which was fair enough) so the girl at reception said she would call on my mobile when it was free. I never heard from her and that set the tone for the stay. The room was large and...
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Dear Guest,
We would like to deeply apologise regarding the inconveniences you have encountered with the room as this is absolutely not representative and in keeping with the standards in the Grand Hotel.
The cleanliness of our entire property, and especially the rooms, is our priority and we always have very good feedbacks from our guests.
We also regret that...
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Good location right in the middle of the croisette. Rooms and beds are huge but the bathroom is surprisingly small. For the money, they should offer an iPod player in the room. We called and they brought in a bose system but not the kind with an ipod dock.
Closets are enormous, bed is seriously comfortable. WIFI worked without issue....
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Dear Guest,
We would like to thank you for your comments regarding our rooms. They are indeed very large and we always have very good feedback regarding our mattresses and bedding.
The bathrooms do appear to be small but this is mainly due to the fact that the bedroom is very large (35m²).
We would also like to thank you...
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We stayed here for two nights and loved every aspect. Super location, great service and breakfast. Upgraded to ocean front. One of the few hotels with landscaping in front. Very chic and, again, a superb location.
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