We wouldn't stay here again. Reception staff were very unfriendly. The room was very hot and air conditioner wasn't working. when we opened the windows to let some air in to the room the noise from outside was very loud. Our tv had very low sound and we asked to have it fixed. We waited three days and still nothing... More

Just came back from a one week stay in Citadines Promenade and I have to say that we were quite disappointed as what we got was certainly not what we were promised based on the pictures on their website. Here are the good and bad points: Good points: ----------------- 1) very attentive staff (prompt replied to emails and quite friendly... More

Dingy, old, unmaintained, tiny rooms, no view, sounds from other rooms, tiny spiral carpark, good location. Needed renovating ten years ago! Depressing. Nice patisserie next door.told travel agent. Never to book anyone in again!

This was our first time at this Citadines. We found the staff friendly and efficient. They replied promptly to a question I sent by email prior to arrival and when we got there, they could not have been more helpful. They provided information I requested about cycle hire and other useful tips about bus routes. For example, don't take the... More

We walked in to be greeted if that's what you can call it by a woman with no personal skills at all. Give me your passport and 4euros. The key was given and that's being nice! The room like other reviews stank and had cigarette burns all over the carpet. The beds were hard and pillows like cardboard. We have... More

When we first opened the door, a terrible odor smacked us in the face. It smelled like animal urine. The carpet was stained throughout, the furniture coverings were faded, shabby and stained. The return air vent was thick with dust, the paint in the ceiling above the tub was peeling from the ceiling, the walls throughout the apartment were filthy,... More

We booked this accommodation last minute and was a little surprised on arrival to find that the room didn't have a bed. It did have a pull out sofa bed that was more than big enough for two of us. The facilities were ok for the room price. Enough in the kitchen to cook simple meals, air con, tv, radio,... More

Some guests have recently been very negative recently towards the Citadenes hotel apartments in Nice. But please, dont listen to much to this. This summer of 2012, the hotel is renovating all the apartments one after the other providing brand new and very comfortable sofabeds, new madrasses (we saw during our stay in August trucks delivering huge amounts of madrasses,... More

We stayed there for 3 nights... had a decent sized room as we were 3 of us... it has some odour which might be because of cooking... its a serviced apartment but cleaned only once a week and if you need it to be cleaned then you need to pay extra for the same.... Our package had breakfast included but... More