Service poor, rooms small, no real facilities, bar even ran out of wine, this was in France I believe, the country known for it's wine or am I wrong, tried a few Best Westerns in past, all poor, will never waist my money again with Best (Worse) Western

Had requested a quiet room before booking, and again at check-in. Instead, given a room on the second floor with walls thin enough to clearly hear telephone conversations next door, and we experienced loud early morning and late night tromping from guests above us. Very soft, narrow split Queen or double bed didn't help with sleep, either. No magnifying mirror... More

We visited Annecy for a week with an organised trip (Treyn Holidays) and found the hotel to be a good central location, handy for town, very smart, lovely and clean, modern decor, but perhaps due to its original build-date (1930`s) Rooms a little small and not much of a bar!

We stayed here for three nights, and have had a very pleasant stay. The hotel is close to the train station, 2 minute walk, along with just a stone's throw from the old town and the lake. The service has been very friendly. On the second day the Internet wasn't working, we thought it was our phone and tablet, but... More

The hotel is clean and very comfortable and conveniently placed - very near to the Train and Bus Station which we used a lot. Chose not to hire a car this time so buses were used several times. We did not have breakfasts at the hotel because there are so many great places in Annecy to eat the "Petit Desjourner"... More

This is a great location for people catching the train as it's about a 2 min walk. The staff are friendly and helpful and speak good english. I wasn't happy with our room as I booked a comfort double with booking.com I felt it was a little small and as we were staying 4 nights there I wanted something a... More

Very comfortable hotel in an excellent position Friendly and well trained staff and good maintenance of rooms.It is well worth taking a superior room if staying for more than one night thought a standard rooms are also well appointed and comfortable.

We stayed at the Best Western Carlton Annecy in Oct 2012. It is ideally located near Annecy railway station which suited us well as we arrived by train. Annecy is quite a small town so this hotel is not far to walk to all the main things to see there. We payed for one of the quality 'posher' rooms, which... More

this is my 2nd stay at this hotel, located close tothe old town just opposite the train station, rooms are reasonable, but a little small, no aircondition, with LCD TV, WiFi is free, breakfast is very delicious wit hfresh juices, bread and good coffee, Breakfast is part of the room rate, parking is a little difficult for pick up, for... More