A good location near the centre of town. The carpark was full when we arrived so we parked on the street on a metre. Bedrooms were small and clean but the bathroom wasn’t so clean. The bathroom had not been cleaned properly which resulted in the shower not draining. When I lifted the plug up it was covered in hair.... More

Handy for being by the ring Road and you do not have to drive into Town. Parking is 2 Minutes to unload your car or pay and display. Also public car park near or Hotel UDERGROUND hotel cur park 8 Euro per day this is very tight for big cars (ours a Citroen C4 Grand) We had a Disable friendly... More

Dirty was the first room they gave us, but we couldn't stay in!!! So after reclamation they said they will send a cleaner but when we came back they gave us an other room. The junior suite we booked was in fact a 3 beds room with a very small bathroom.... Nothing like the other 3 stars hotel where we... More

I wish I had read the other reviews sooner!! Most of them echo my experience. On arrival to this hotel the man on reception was so rude he nearly had my Mother in tears. I am English my Mother is German but she speaks reasonable French and made an effort to ask questions in French. He replied in very quick... More

After reading reviews I really did nit want to stay here but thought I would go and complain if I had bad time, first impressions friendly reception staff and a pleasant reception area. Opening room door I found my double room ok bit dated and dull, bed was comfortable and clean, bathroom was walk in shower with ample hot water.... More

Situated in a non-charming area about 15 minutes walk from the old town. Staff were not very friendly. Requests to get the internet to work were met with an angry look and we were told that this was not possible during the weekend. So no wifi/internet for the whole stay. Room maid intruded on privacy and did not clean properly.... More

Unfriendly reception staff upon arrival and throughout stay although Mary on bar duty was a breath of fresh air, cheerful and friendly. The room was clean however the only towels supplied are hand towels, not ideal for daily showering. Broken handle on cup which was reported to reception staff, in order to prevent the next guest from scalding however staff... More

Location of the hotel is good, close to the Annecy Lake and other landmarks, but the rooms are not maintained well, damp smell from the carpet, old toilet flush, one of the front desk was not very helpful, gave wrong information about taxi pickup from the airport, also kept disconnected my international calls as I spoke in English, except for... More

We stayed at this hotel for 4 days as part of an organised tour with :Crusader Tours from England. I had read the reports on this hotel beforehand and was a bit concerned. Yes, there were minor things like not enough tea bags etc but it was no problem to ask the obliging staff for more. Mary in the restaurant... More