The second time I've stayed at this Best Western for business was in February 2013. Room was clean and a reasonable size. Bed was standard European double. I slept well, so no complaints. The in-house restaurant was also good if you need a quick option. Location is good for access to central Lyon and the rail station. I will probably... More

I don't usually write review ms but I thought I would make an exception in this instance. I left my tablet charger in the room and only realised once I got back to Geneva. I sent the reception an email and they were very helpful and organised for it to be sent to me. Very helpful!!!

I stayed in the hotel Crequi Lyon Part Dieu for 3 nights during visiting Festival of Light. My room absolutely satistied my wishes upon booking - double bed, non-smoking room and highest floor. What was a bit unusual is that the room doesn't have upper light. Saw it for the first tim ein my life, really! When I arrived in... More

We stayed for 3 nights in a comfort plus room, # 152. (November 2012) I think it was a handicap/accessible room. Very small sleeping area and small desk (for a business person, not much room on top of desk for computer and notebook) but that being said, we were fine with the room. It has a mini-fridge, hairdryer and tub... More

The rooms are small but very clean and well attended, the facilities worked well and WiFi was free and as a 3 star hotel this compares well the cheaper rooms in some the 4 and 5 star hotels I have stayed in. However the real motivation for this review are the staff. They were exceptionally friendly and helpful and made... More

Maybe because I booked it months ago on expedia, paid up front and got 10% further off with a voucher, but I am struggling to criticise this establishment. It was lovely, quiet and clean. We were in the wing at the rear in a smallish, but pleasant enough room. The ensuite was perfect and had a bath, not just a... More

We asked for a room close to reception & despite the fact that the hotel wasn't particularly busy were given a room in a different building. Luggage had to be carried through a garden, up two narrow, dark spiral staircases, & THROUGH THE RESTAURANT. Receptionist was very unhelpful, refusing to make a phone call regarding our forward booking in the... More

The location is OK, but the hotel itself is not very nice and the rooms are small, hot and not especially comfortable, but maybe you get what you pay for..... The breakfast is not included in the price and it costs 14 euro, which is very expensive for what you get.

Restaurant refused payment with credit card, after overcharging for desert. Telephone in room did not work as plug connector broken. Room air conditioning would not reduce air temperature even when set to lowest setting. Room very uncomfortable at night for sleeping. Room lighting imadequate, electrical connection cut!. Showerhead broken, would not remain at height set during shower.