It's comfortable, clean, a bit out-dated, and a maze to get to some rooms... and far too warm! But the breakfast on offer was large, diverse and satisfying, pool enjoyable, customer service pleasant, and room-rate satisfactory ('early bird' 14 days before arrival). It was fine for a night, but not somewhere we would rush back to for character and not... More

The "+": central location, transport , clean hotel, nude sauna, pool and SPA. The "-": no free wi- fi in rooms. If you wanna Internet acces a have to pay 22€ per day for an Internet in the room to go to the busyness center near the reception. More

Nice hotel in centre of town, predictable rooms for a chain hotel. Good buffet breakfast included in rate, but maybe not worth it if paying separately - there are many food options just 5 minutes away. We stayed only one night prior to heading home after a couple of weeks travel. Only problem was poor customer service regarding one telephone... More

We stayed at the Crowne Plaza during a city break to visit Heidelberg Christmas Market. The room was spacious and clean with comfortable beds. The reception staff were friendly and welcoming. The hotel is ideal if you are traveling from Frankfurt on the Lufthansa shuttle bus as the stop for this is outside the back entrance. The hotel is only... More

Had a weekend to spare between work assignments. Crowne plaza provided a convenient base to do a bit of sight seeing and complete my work. I booked a club room which provided access to the Internet, free breakfasts and snacks and drinks throughout the day. There is a nice indoor pool and sauna area. It's close to the main shopping... More

CP Heidelberg was our weekend base in October. We came by car and did have some trouble finding the hotel garage. No trouble for the bell boy to park it for us. Staff at reception was very welcoming. The employee(s) seem to be happy working at their hotel. When asking for top floor location the receptionist showed us an alternative... More

This hotel offers a great location just a short walk from the old town pedestrian area, but has spacious modern rooms and a big parking garage that is convenient if you are arriving by car and just want to park it and forget about it. I stayed in a Club Room, which was a decent size and came with free... More

Stayed here one night. Reception staff were very nice, very helpful and spoke English (I have no German to speak of). The room was good, including room service - I arrived late and had work to before a meeting, so I ate in my room. Unlike some Heidelberg hotels, cleaning staff were quiet and discrete, and the whole place didn't... More

We arrived in Heidelberg by train and the hotel is just a short distance away by either tram or bus. It is conveniently located a short walk away from the main shopping area. The receptionist who checked us in was charming and efficient; the room was of ample size. There were tea and coffee making facilities in the room, and... More