The hotel is new and built for purpose. As a family of 5, we had two inter-connecting junior suite rooms at 6th floor.
Service was outstanding, room cleaning 2-3 times a day and they do it very quick and professional - they come in by crews of 4-5 people at once.
Service was good, professional and friendly. Kids were receiving...
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Nice place, very good location, friendly staff. Negative point is that you pay for everything and this is expensive: ie 1 hour of internet for 10 euros! 2 days parking in the hotel garage is 24 euros! Breakfast 30 euros for american buffet.
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Dear Guest,
Thank you very much for choosing The Charles Hotel in Munich. It was a great pleasure to have you as our guest and provide you with the best possible services.
From time to time we have special offers, which include some of our services. Please visit our homepage for further information.
We hope to welcome you back soon...
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The excellent points
- professional, polite, quick check in
- nicely designed and practical room (turn down service turns on the TV showing a flickering fire)
- great staff at the bar (they offered other guests to take their coats to the room), good food for a late night dinner, nice drinks. The bar itself is a mix between the...
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Dear Guest,
Thank you for your time to share your feedback in regards to your recent stay at The Charles Hotel with other travellers.
Of course the satisfaction of our guests is our main aim and we all do our very best to provide our guests with the best possible services as we have set ourselves demanding standards. Therefore, we...
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The staff, whether doorman (or should that be doorperson), reception, concierge, or restaurant, could not be more helpful, friendly or attentive. The room and bathroom were of outstanding quality. The artwork is fantastic. I highly recommend this hotel, it is sure to please the most discerning traveller.
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Dear Guest,
Thank you so much for your fantastic feedback while spending some time at The Charles Hotel in Munich, part of Rocco Forte Hotels.
Your words make us very proud and of course we forwarded it to all our employees!
Please do not hesitate to contact us at anytime under mun-executive@roccofortehotels.com and we would be happy to fulfil you...
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The tiles in the bathroom are heated..so thoughtful, right? There is also both a shower and a bath.
Great location - two blocks away from the hauptbahnhof and within walking distance to the heart of altstadt. Courteous staff and helpful concierge (if clubbing is your thing, they have passes). They are very prompt with the shoe shining as well. We...
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Dear Traveller,
It was a great pleasure to welcome you as our guest at The Charles Hotel in Munich!
Thank you for your personal comments, which are much appreciated. We are glad that you had some time to discover the wonderful surrounding of our hotel.
The TV channels are already in progress to be changed soon to offer our guest...
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Was offered really good price and decided why not to try this experience. There are only good things to say about this hotel. Excellent location close to main station, spacious rooms and bathrooms, beautiful interiors and one of the reachest breakfasts I've ever seen, very nice lobby bar. Staff are all very helpful, all processes like check-in or check-out run...
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Dear Guest,
Thank you very much for sharing your personal impressions while staying at The Charles Hotel.
Your feedback makes us very proud and we would like to say thank you for staying with us.
It is wonderful to read that you liked the interior design, which reflects the idea of Rocco Forte Hotels to equip the hotels with very...
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We booked our room through Leading Hotels of the World promotion Stay 4 nights, get the 5th night free. Since we are members we also anticipated a room upgrade. We arrived at the hotel which is designed in a beautiful neoclassic style overlooking the Botanical garden. We were greeted at reception by staff bearing hot towels to refresh ourselves after...
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Dear Guest,
Thank you for your time to share your feedback in regards to your recent stay at The Charles Hotel with other travellers.
Of course the satisfaction of our guests is our main aim and we all do our very best to provide our guests with the best possible services as we have set ourselves demanding standards. Therefore, we...
More
The Charles Hotel in Munich was absolutely amazing. Stayed for three nights with family on a recent trip there, and found it extremely hard to even leave the hotel each morning! The staff were top-class as soon as we arrived, asking us how our flight had been and helping us with what we wanted to see and do in Munich,...
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Dear Guest,
Thank you very much for choosing The Charles Hotel during your recent stay in Munich.
We do appreciate the time you have taken to write about your experience at The Charles Hotel, part of Rocco Forte Hotels. It is an absolute delight to read such lovely comments. You and your family left Munich with a good feeling and...
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The hotel was really amazing, your typical large modern hotel with the usual staples that you'd come to expect from first class hotels there .Outstanding international buffet, outstanding staff, great security and rooms that are very clean and spacious. The location was great with many scenery outside especially at night. It was a perfect stay for a stunning hotel ever....
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Dear Guest,
Thank you very much for your time to share your experience with other travellers. Your comment is motivating us to keep our service quality high and to ensure a great guest experience.
Please feel free to contact us at anytime to make your next stay even more enjoyable.
With best wishes,
Lena Spitaler
Personal Assistant to the General...
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Hotel itself is amazing, one of the best I've seen in Europe (rooms are really large and service is great, and the room includes coffee-maker, which is not typical for Europe) Can not comment on the value for money since I stayed there for business.
Also the location is fine, I did a walk to the center, there are some...
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Dear Guest,
Thank you very much for choosing The Charles Hotel for your stay in Munich and for sharing your feedback.
Its great tor read that you enjoyed our services and felt well taken care of.
Please feel free to contact us at any time, we would be happy to make your stay even more comfortable.
In regards to the...
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