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Axel Hotel Berlin

4.0 of 5
Lietzenburger Str 13-15, 10789 Berlin, Germany
Hotel amenities
Axel Hotel Berlin
Ranked #187 of 660 hotels in Berlin
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Traveller Reviews
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709 reviews from our community

Traveller rating
    242
    274
    112
    50
    31
See reviews for
Families
9
 
Couples
286
 
Solo
176
 
Business
90
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I spent 3 nights at the Axel hotel in Berlin, booking a single room. This was my first visit to Berlin, and to Germany in fact. On arrival the very pleasant and helpful receptionist offered me the choice of a twin room, which I was delighted to accept. It was a very good sized room, with two single beds pushed... More

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San Diego, California
1 review
1 of 5 stars Reviewed 13 May 2013 NEW

We prepaid five nights at the Axel Berlin in April 2013. After checking in, we were given a room that was ridiculously small -- about the size of a college dorm room. It was painted in a depressing flat black paint and had an all glass shower with a permanent red light bulb in the center of the room. There... More

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villeurbanne
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW via mobile

Well situated hôtel located near kadewe. Full breakfast buffet. Mostly gay. Close to gay scene. Small but pleasant spa. Clean room. Put the 'do not disturb' card if you don't want to be wake up by service at 9am.

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See 2 more reviews by rogerbeee for Berlin
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review
15 May 2013

Dear rogerbee, thank you so much for this nice review here on TripAdvisor. I am happy you had a good stay in Axel Hotel Berlin. We are looking forward welcoming you again soon. Please feel free to visit our other hotels in Barcelona, Buenos Aires and Maspalomas / Gran Canaria as well! Best regards from Berlin, Christoph Michel, Front Office... More

London
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here as a birthday / anniversary present from my better half - we much prefer the small friendly hotels and we weren't disappointed - we had a junior suite which was just as advertised, I have to say we did see the standard rooms and they were a tad on the small side. Service was great, the lads... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear Michele77, thank you so much for your great review here on Tripadvisor. It is always important to get a feedback from our guest and for sure it is much better to read a positive one like yours. We are happy that you enjoy the time with us and we are all looking forward to welcoming you in the near... More

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

My best friend, Owen, and I stayed in Berlin May 1 - May 5 for the second time and had an excellent stay. The staff are excellent and friendly. Chris on the front desk was esp good at finding some not so easy to find information about rowing clubs in Berlin. Keep it up!!

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear 22Greg, first of all i like to thank you for your recent stay in the Axel Hotel Berlin. We are so happy that you had a good time with us and we are really appreciate your great review you wrote here on Tripadvisor. We are all looking forward to welcoming you in the near future. For the moment i... More

1 review
4 of 5 stars Reviewed 7 May 2013 via mobile

Just came back from 3 nights at the Axel Hotel and would definately recommend it! Having read all the reviews saying that the rooms are small I don't know what they were talking about, the room were of a good size, definitely enough for our stay anyway! Hotel staff were friendly and helpful, and they had a secure luggage storage... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear BenDCh, thank you so much for your great review here on Tripadvisor. It is always important to get a feedback from our guest, so that we have the chance to improve our service as well. We are all looking forward to welcoming you in the near future. I wish you all the best and send regards from Berlin, Oliver... More

Copenhagen, Denmark
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

Coming for a short stay in Berlin to celebrate my birthday, my partner and I had booked a Junior Suite at Axel for two days. Our expectations were quite high - not only did we have the impression of a rather up-scale hotel, but it was also the first time that we'd opted to stay at a gay-oriented (or "heterofriendly",... More

Was this review helpful? Yes 1
See 3 more reviews by Lasse1973 for Berlin
AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear Lasse1973, first of all i like to say thank you for to choose the Axel Berlin during your recent stay in Berlin and for the time you invest to write a review on Tripadvisor. I m really sorry that we couldn`t met your expactation during your time in Berlin. Therfore i can only apologize. Please understand that 90% of... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 May 2013

I arrived at 2.30pm. Room not ready would I please go away. Returned 4.30pm. Room not ready! The bedroom floods when the shower is used - just remember to block the door with a towel. Room is very small with little space to unpack. Breakfast very average and better and cheaper is available across the street. This seems to be... More

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Los Angeles, California
1 review
4 of 5 stars Reviewed 2 May 2013

Three friends and I had long tried to plan a Berlin trip and, finally, everyone managed to clear his calendar for the third weekend in April, 2013. We were initially scheduled to stay at Axel Berlin for 3 nights, but the Luftansa strike kept us there for a fourth night. The hotel is very well located and the rooms were... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
7 May 2013

Dear Fred F, thank you so much for your great review here on Tripadvisor. We are all so happy that you had a good time with us during your time in Berlin. We are all looking forward to welcome you in the near future again. I wish you all th ebest and send my regards from berlin, Oliver Boehme, General... More

The Hague
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 29 April 2013

Very overrated. Faces a through-street, the gym is a joke. At check in we were upgraded to a junior suite (in fact a more generous room)- but realized at checkout that we had to pay for it, which we'd done without complaining.

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See 2 more reviews by Jelle71 for Berlin
AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
7 May 2013

Dear Jelle71, first of all i like to thank you for to choose the Axel Berlin during your recent stay in Berlin. I m sorry that we missed your expectation. We are always trying to offer the best and individual guest service for our so important guest. Our rooms have a size of 19sqm, which is quite normal for a... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Junior suite(19)
  • Spa area(12)
  • Very friendly(8)
  • Top floor(7)
  • Very nice(5)
  • Great location(4)
  • Superior room(4)
  • Front desk staff(3)
  • Gay bar(3)
  • Comfortable bed(3)

Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str 13-15, 10789 Berlin, Germany
Region: Germany > Berlin
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #187 of 660 hotels in Berlin
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Axel Hotel Berlin
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