rooms were very clean, good A/C system. staff were were helpfull and friendly upon check in, arranged early breafast for me as I had a plane to catch. Good location, near the port and close to the city. Will go back again. More

Booked this hotel after a good price. The location of this hotel is poor a good 10 min walk to veddel station. We did not feel safe walking back at night. Free parking at the hotel is a laugh there are only a few spaces or you have to park in the supermarkets car park at the back unless you... More

At the weekend they serve breakfast until noon which I think is enormously civilised and I would encourage governments to draft this is as a legal obligation for hotels the world over. That apart, the buffet breakfast was only adequate. Not fabulous but certainly not the worst breakfast I've ever had. Decent juice and tea but let down by a... More

What a dump. The beds are so bad that i was better of sleeping on the ground which i truthfully did. My back hurted during the night so i ended up sleeping on the ground the rest of the night. Even though i was not near an elevator i heard it in my room the whole night. The breakfast is... More

Absolutely awful!!!! This hotel is not worthy of a four star rating. One of the worst hotels I have ever stayed in. To make matters worse it's part of the Gresham group. In Ireland this hotel would have a high standing and I booked this hotel based on the reputation of the Gresham Group. What a mistake. This hotel has... More

Having stayed in other Gresham Hotels, I expected that a certain quality and standard would apply - boy was I wrong!! The hotel is listed as a 4 star deluxe hotel which was terribly misleading. The place needs a major overhaul - the decor is awful, there is a permanent smell of mustiness, the fixtures and fittings in the bathroom... More

I had no idea on the hotel service and location until I came to it. Settled on the crossing of highway and railway station guarantees you noise all nigh long. Does not matter which side of the hotel you will get the room. Area is something special. Hotel declares it is 10 min to metro station S bahn, that’s true,... More

The staff was friendly, but the room was really bad, the bed was horrible it was like sleeping on the floor, and you can hear the trains going constantly outside and the room was really hot and stuffy. The staff in the restaurant was also friendly and the food was ok. You have free parking behind the Hotel so if... More

We stayed for three nights in the Gresham Carat Hotel in Hamburg for a business trip. At our arrival we were not very impressed from the hotel building, but after we went in it was a very nice hotel with a familiar atmosphere. The staff at reception and in the restaurant were very friendly and helpful. One day we came... More