Recent stay on business. Characterless hotel in the suburbs. Room was comfortable, but small and poorly laid out (e.g. shelves on only one side of the bed, no plugs adjacent to the bed, etc.). Free WiFi was patchy in coverage and slow at best. Hotel seemed quite empty and staff attitudes seemed to match.

Have stayed here many times over the years, this last trip the service was excellent, except from the night porter. I know traditionally this post is held by grumpy old men, but here was a young man with serious attitude unwilling to even consider or be polite about letting us have breakfast 15 mins earlier, or even checking if an... More

We found this on the internet and booked direct. From booking in to booking out all the staff were extremely professional, friendly and helpful. Rooms are clean,practical and have all the little extras you would expect in a hotel of a much higher standard and price. I was impressed by the Chamber person who noticed that I had used a... More

I have been in this hotel for just one night, but the hotel was very clean, everything worked and the breakfast was very nice, various and fresh. recommend this hotel.

From a promising transfer at Hamburg airport onto the S1 train & then the # 2 bus from Altona station it all looked good.Allocated room 351 on the third floor and on entry into the room it was unmade & not ready, sheets & towels everywhere, went back to reception & allocated room 151 on first floor. All seemed okay... More

wifi is as slow as at the Horn, so you can forget the free internet connection.... Rooms facing the street quite noisy as well. Regarding the location, no metro stop nearby so you have to catch a bus (5mn walk) to go to Altona (15mn) to get a metro. So the situation is not so good even if it is... More

I stayed at the NH Hamburg Altona when I attended an event at the Congress Center Hamburg (CCH). The hotel is much cheaper than the on-site hotel at CCH (Radisson), and it is just a convenient bus and train ride away. The city center and airport are both very convenient also. The hotel condition is good, but not the most... More

The positives: my room was very clean, clearly recently renovated. The bed was slightly hard (as common in Germany) but comfortable. Check in was fast and efficient. Breakfast was OK. Typical continental breakfast you would expect to find in a German hotel. The negatives. We arrived around 9pm, and since the hotel is not very close to the city centre,... More

I spent there 3 nights during a business trip in Hamburg. Luckily my Germans colleagues brought me to the city center with their car to have a short visit of the city, which is very nice. The room was a single one with a great bed, pillow and duvet. Considering that I eat only some sweets for breakfast it was... More