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ARCOTEL Onyx

4.5 of 5
Reeperbahn 1 A, 20359 Hamburg, Germany
Hotel amenities
ARCOTEL Onyx
Ranked #12 of 321 hotels in Hamburg
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92 reviews from our community

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Date Rating
Sheridan, Wyoming
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My wife and I were very pleased with this hotel: : it was reasonably priced, not far from the wharf, and next to a subway stop. It was clean and comfortable. The front desk staff was very helpful and directed us to very good restaurants within walking distance. We did not utilize the dining room in the hotel. The location... More

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
18 May 2013

Dear Linda & George, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to... More

Lisbon, Portugal
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Staff is very friendly and the breakfast has the right size (enough variety to serve all types of clients). Rooms are comfortable and clean. The neighborhood is safe, and one could have a walk in the evening without feeling stress. It worths the money.

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
18 May 2013

Dear Vitor 96, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to making... More

Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed 8 May 2013 via mobile

I have stayed in the Arc hotel a few times over the last few months, while I am working in the area. I have only had about 7 or 8 evening meals since I started staying here, but overall the food is very good for the price, but the menu is limited. I have had the breakfast everyday and I... More

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
9 May 2013

Dear guards9919, thank you very much for staying at the ARCOTEL Onyx and for taking the time to write this wonderful feedback. It is a great pleasure to hear that you enjoyed staying with us and always had a good time. We wish you all the best and would like to welcome you back soon. Best regards from Hamburg St.... More

Denny, Stirlingshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013

I stayed here at the end of April '13 and it was certainly a good deal for the price we paid. Room was clean and fresh. Beds very comfortable. Right on the Reeperbahn and next to a rail link for the airport if needed. Only about €20 to airport by taxi. Cant vouch for the food as breakfast was not... More

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
8 May 2013

Dear Denny996, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to making you... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 23 April 2013

Brand new hotel off the Reeperbahn. We had to direct the taxi driver from the airport but it is easily found and if you take the subway from the airport there are 2 station close by. You walk in and the reception area is lovely and to be expected for a brand new hotel, clean with some interesting furniture. We... More

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See 2 more reviews by PlayboyPK for Hamburg
Svantje N, Front Office Manager at ARCOTEL Onyx, responded to this review
27 April 2013

Dear PlayboyPK, thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to written us a note. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We regret that you were not completely satisfied with your stay because of the toiletries in your... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 April 2013

Very close to St. Pauli metro station, facing to the Reeperbahn street. It was just before the grand open when we stayed, so, it was still a bit messy around the entrance outside but inside, everything was quite all right. The room was adequately spacious, pleasantly clean and modernly decorated. The bathroom (we had a room without a bathtub but... More

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
21 April 2013

Dear MinaSHughes, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to making you... More

Christchurch,New Zealand
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 18 April 2013

This hotel has all the bells and whistles. Great value and great location. Easy walk to the harbour, city centre. Heaps of bars and restaurants in the surrounding area which of cause is the famous red-light area. But don’t let this worry you, I was on my own and never felt threatened. Its location merely makes for some interesting sights... More

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
21 April 2013

Dear PaulNZ, thank you very much for your feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Onyx. Kind regards, SVANTJE NAGEL / Front Office Manager More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 April 2013

Great value stay in the heart of edgy/funky Reeperbahn, a mere stonesthrow from St Pauli U-bahn. The Onyx is like an island of calm before you are assaulted by the neon tackiness of the Reeperbahn. Although the madness and chaos is quite close, we couldn't hear anything from our room. You can choose to delve into the redlight district or... More

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
21 April 2013

Dear Blackers79, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to making you... More

Caesarea, Israel
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 April 2013

My wife and I went to this hotel in our first time to Hamburg. Neat, modern, the service superb. The Reeperbahn is the Red Light district of Hamburg but worse than the more known from Amsterdam. Here the working girls, homeless people and drunk people are in the street day and night, making your walk a little spooky.

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
21 April 2013

Dear Mariozaltz, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to making you... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 April 2013 via mobile

Great hotel. Spotless. Stylish. Modern. Smashing toilets. Our room was a bit small but easily enough for 2 hairy arses. 20 odd of us stayed for 3 nights Thur-Sun and nobody complained. Free WiFi... But glitchy but a job doer. After walking down the strange but wonderful Reeperbahn I couldn't imagine staying anywhere else.

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Svantje N, Leiter Front Office at ARCOTEL Onyx, responded to this review
9 April 2013

Dear NoraMean, Thank you very much for staying at the ARCOTEL Onyx Hamburg and for taking the time to write this feedback. Especially due to comments from our guests we are able to continually improve our high level of quality and service. We are delighted to hear that you enjoyed your stay with us. We are committed to making you... More

 
 
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Additional Information about ARCOTEL Onyx

Address: Reeperbahn 1 A, 20359 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 321 hotels in Hamburg
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The ARCOTEL Onyx Hamburg is located directly on the Reeperbahn, at Millerntor. With its semi-transparent elements, the hotel’s façade alludes to the popular and rare semiprecious stone which gave the hotel its name, and attracts a lot of attention in Hamburg’s trendy neighbourhood of St. Pauli. Located conveniently in the heart of the city, the hotel is the perfect starting point for trips to the harbour, the historical Speicherstadt warehouse district, and visits to musical and theatre shows. High-quality materials and functional design create an atmosphere of extravagance and exclusive flair in the hotel’s interior. 215 spacious rooms and suites provide the best of modern comfort for a new generation of guests demanding a new level of service. The entire hotel has WLAN internet access. Our BAR WIENER CAFE provides the perfect place to socialise in a sophisticated lounge atmosphere. Bar snacks, delicious home-made cakes and refreshing drinks leave no wish unanswered. Guests who want to relax and unwind have free access to the attractive spa and fitness area of the ARCOTEL Onyx. And our high-end seminar room is equipped with state-of-the art technology to create a professional meeting atmosphere. ... more   less 
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ARCOTEL Onyx
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